Val Ward Cadillac Inc - Service Center

Service advisor, Karina, was very knowledgeable, professional and made the experience less stressful! Thank you professional and made the experience less stressful! Thank you More

Jamie was pleasant and professional. The repairs on my Cadillac were done quickly . It was a good experience overall. The repairs on my Cadillac were done quickly . It was a good experience overall. More

Service and attention to detail is first class . Great customer service experience when buying a car or getting service Great customer service experience when buying a car or getting service More

Quick response and scheduled appointment right away. Great customer service. Listens to concerns and address them. Great customer service. Listens to concerns and address them. More

The very courteous service from everyone I met especially the guy that took care of me. Dave McKinley did awesome job took very good care of me. the guy that took care of me. Dave McKinley did awesome job took very good care of me. More

MY SERVICE ADVISOR WAS GREAT AND I APPRECIATE JANE SHE HELPED MORE THEN MOST I LIKE VAL WARD THANK YOU HELPED MORE THEN MOST I LIKE VAL WARD THANK YOU More

We brought the car in to check on low pressure for one tire. We were told that there was a nail and the tire could not be repaired. Although we trust the tech, it would have been nice to see the tire ( si tire. We were told that there was a nail and the tire could not be repaired. Although we trust the tech, it would have been nice to see the tire ( since she promised to do so) . We replaced all four tires and when we paid and started to leave, we noticed that the four tires all had different pressures. The technician should have checked it out first, More

everything went great no problems, getting my car delivered to us was very important to us delivered to us was very important to us More

Service is good that is all I want to say about the dealership. Thank you. dealership. Thank you. More

I like taking my car to Val Ward for service. First, I get excellent service from Jane, the Service Tech, Val Ward understands that things are expensive and look for available discounts to help e First, I get excellent service from Jane, the Service Tech, Val Ward understands that things are expensive and look for available discounts to help ease the cost, and my car is fixed right the first time. I have not had to return it due to an improper repair. I trust Val Ward to diagnose the fault and repair it correctly. More