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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
547 Reviews

547 Reviews of Val Ward Cadillac Inc - Service Center

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June 14, 2024

Jamie Martin was great to work with. Everything went very smooth and we are extremely happy. More

by dav71974
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
Jun 17, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Called for an emergency appointment as the driver window glass had fallen inside the door. Dave worked me in the next morning and Jamie handled everything when I arrived. The repair was completed in a tim More

by gonzo630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

June 12, 2024

Jamie is a great asset to the service department. Listened well and met all my expectations. I'll be back. More

by MBESTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Val Ward took terrific care of me! From door service at a great price. Thanks! More

by drk0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2024

They were able to make my appointment quickly. They also called and let us know what needed done and it was covered by warrenty. More

by karebear1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Val Ward Cadillac Inc responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

June 05, 2024

Fast efficient friendly service. Had screw in tire and they were able to accommodate within one hour. More

by CLIMBER_49@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Val Ward Cadillac Inc responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2024

Patty and Rich in the collision center are two of the best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. More

by CORSEEXCAVATING
Recommend Dealer
Yes
Employees Worked With
Rich,
Jun 04, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2024

My extended warranty provider failed to address an interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete s More

by YAKIMA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

June 02, 2024

Best in the area. Staff is professional and honest. Complete services on time and competitively priced More

by billconstantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 02, 2024

Great personable clean knowledgeable employees well organized works like a machine comfortable team oriented happy More

by islandriver2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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