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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
599 Reviews
Call Service Center (239) 939-2212

599 Reviews of Val Ward Cadillac Inc - Service Center

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September 02, 2024

David did AN EXCELLENT JOB FOR ME. IN CHECKING IN AND CHECK OUT OF MY CAR. More

by PSULLIVANREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be supportive during your experience here at Val Ward Cadillac, Inc.. Feel free to reach out to us if you need anything. Have a wonderful day.

September 01, 2024

Service was smooth and quick. Wait time was short for the service performed. Very professional. More

by BOBANDHEIDIF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 01, 2024

Great service! Always professional! Highly recommend.. Fast and reasonable. Jane is the best.. don’t hesitate. More

by jazzyc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

September 01, 2024

Dave McKinney is superior. This is my fifth Cadillac. That is an indication of the quality of service and expert Advisors. More

by GOLFDIVA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 31, 2024

Val Ward was the dealer we decided to purchase our vehicle from after dealing with so many dishonest dealerships. When you see their price, that is the price you pay. I walked out of multiple dealer More

by THALL20
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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Sep 06, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

They always let you know everything up front if anything needs immediate attention.Customer service is always very professional More

by hgwill64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Service tech Jamie … excellent kept me up dated … arrived half our early … service in my opinion was far too slow … More

by MEYRICKW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Excellent communication And on time with all of their promises. Is waiting room is very comfortable More

by DAVID@GOSTEPMOBILE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 30, 2024

Jane in service always takes good care of us in a timely manner! Lounge is comfortable More

by SJCRAVENS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2024

Bought new 2024 xt4 only to discover problems with braking when not applying brakes. Dealership seemed unconcerned that my vechicle was unsafe. I traded in this brand new car at another dealership and More

by jpearce720
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking a moment to share your feedback with us and for your kind notes regarding our staff. Unfortunately we are a bit limited with specifics on Dealer Rater. If we may speak with you in greater detail, it would be our pleasure to do so at your earliest convenience. You can reach one of our Managers at any time via 239.939.2212. Have an exceptional Labor Day weekend and a great start to September!

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