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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
631 Reviews
Call Service Center (239) 939-2212

631 Reviews of Val Ward Cadillac Inc - Service Center

Sort by
December 09, 2024

My advisor kept me well informed and the work performed was as expected. Always a good visit at this dealership. Lots of good people! More

by ICANRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be supportive during your experience here at Val Ward Cadillac, Inc.. Feel free to reach out to us if you need anything. Have a wonderful day.

December 06, 2024

Both broken parts wete replaced. Door guards were added to car. Jane is an excellent service representative. More

by judithgiorman484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Griffith
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Dec 12, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

I always get the best service when I bring my car in for service. Never have any complaints! More

by STEPHANIEBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

You will be loosing a FANTASTIC employee when Dan retires. He is devoted and goes out of his way to help. He is very special. More

by RABASKETS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service dept
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Dec 03, 2024 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to Dan here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2024

Jane the our service person is always good to work with. The car was clean when we got it back. I requested no car wash. They read it this time on the invouce. More

by dgwarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you have any further questions, please give us a call. We're always happy to help!

November 27, 2024

I've dealt with many car dealerships throughout my life time and Val Ward is way above the rest. I have absolute confidence in there Service department also, and my dealings with Jane Flesch have been exem More

by LYNNHRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

November 21, 2024

Very friendly and efficient employees helped make everything right for me With a minimum of waiting time More

by JEANGANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

My advisor Dave was very good with explaining the problems I was having and how the issues could be repaired. Everyone is always very friendly and ready to assist in any way. Very efficient service. More

by PONTI1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2024

The Staff were friendly, knowledgeable and met my needs. It had a very nice waiting room. Great coffee was offered while I waited. More

by peejay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Jamie understood my problem and was able to get the car in and problem fixed quickly. Very friendly and efficient service! More

by JOHN.REDDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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