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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
599 Reviews
Call Service Center (239) 939-2212

599 Reviews of Val Ward Cadillac Inc - Service Center

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September 26, 2024

Quick response and scheduled appointment right away. Great customer service. Listens to concerns and address them. More

by auggie1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

September 26, 2024

Service and attention to detail is first class . Great customer service experience when buying a car or getting service More

by CHRIS.OBRIEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

September 19, 2024

The very courteous service from everyone I met especially the guy that took care of me. Dave McKinley did awesome job took very good care of me. More

by rivercaptaing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2024

MY SERVICE ADVISOR WAS GREAT AND I APPRECIATE JANE SHE HELPED MORE THEN MOST I LIKE VAL WARD THANK YOU More

by abbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

everything went great no problems, getting my car delivered to us was very important to us More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

We brought the car in to check on low pressure for one tire. We were told that there was a nail and the tire could not be repaired. Although we trust the tech, it would have been nice to see the tire ( si More

by JJPAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karina Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Val Ward Cadillac Inc responded

Good Morning JJPAUN, Thank you for your business and for taking a moment to reach out to us. We are sorry to hear about your tire puncture, sadly that is not an uncommon occurrence here in SW Florida with all of our construction! It would be our pleasure to correct any pressure discrepancies at your earliest convenience if we did not already do so before your departure. As we have several machines that fill tires to a set pressure target, I am having our staff inspect everything to make sure our gauges and equipment are calibrated accurately and working as intended. Thanks again for your visit, and please let us know if we may help you with anything else. Have a great start to your week! ~Justin F. with Val Ward Cadillac

September 12, 2024

Service is good that is all I want to say about the dealership. Thank you. More

by duartewayne
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Val Ward Cadillac, Inc.

September 11, 2024

Val Ward has consistently given me great service. Everyone has been friendly and helpful. Couldnt ask for more. More

by bjplechaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2024 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again.

September 11, 2024

Attentive, easy to work with. I have purchased 3 cars from them, and they have taken care of me. More

by gcoutin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

We had vehicle towed in at night and had it back the next day. Thanks More

by GEIGEREXCAVATING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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