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Val Ward Cadillac Inc

Fort Myers, FL

4.8
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 809 reviews

May 09, 2018

Jeff Miller is wonderful This is our second purchase a v Cadillac from Val ward and Jeff Miller. He is wonderful and we will continue to do business with Jeff More

by Peggy s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Val Ward Cadillac Inc responded

Hi Peggy! Thank you so much for your continued business and for your kind words about Jeff! We will be sure to pass your feedback on to him. Please let us know if we can help with anything in the future and we hope you have a great day!

May 08, 2018

Made a stressful situation less stressful Mr. Price and the Secretary were the only two i worked with. They made a stressful situation, so much less stressful. Overall they were awesome. More

by Sandrawhite77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Price
May 08, 2018 -

Val Ward Cadillac Inc responded

Hi Sandra! We want all our clients to have a comfortable and stress-free experience with us! Thank you for sharing your experience, and please let us know if we can help with anything else in the future!

May 04, 2018

Craig is great! Every time I go to Val Ward for service (I bought my car there so it is the only place I go), I have a wonderful experience. This time was no excepti More

by Jean York
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig in Service.
May 07, 2018 -

Val Ward Cadillac Inc responded

Thank you very much Jean!! We can really tell how happy you are just by reading this review, and that frankly makes us as happy as we can be. It's always great seeing you, and we can't wait to see you again and catch up!

April 27, 2018

Oil change Always top of the line service!!! Would recommend to friends and family! Service is quick! They keep you informed of what needs to be done. More

by Kendrarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane
Apr 30, 2018 -

Val Ward Cadillac Inc responded

Thank you Kendra! Thank you very much for your recommendation! We don't take those lightly!

April 24, 2018

xt5 2018 they did a great job, best price, great service. when we arrived we were in great hands with Tom herion handedthe whole transaction perfect. thanks More

by jtjohnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Henion
Apr 27, 2018 -

Val Ward Cadillac Inc responded

Thank you so much for leaving a review about us and Tom! It was pleasure working with you as well!

April 16, 2018

Melody is TERRIFIC! You should hire mre folks like Melody. She is a real asset to your firm. C U next Season? Pls give Melody a pay raise. More

by MotorMounts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melody
Apr 19, 2018 -

Val Ward Cadillac Inc responded

Thank you very much for leaving us a review! We'll keep your thoughts in mind :)

April 10, 2018

The Best of Service Have been coming here for years and always had good service. Craig takes good care of us. The lounge makes for a comfortable wait. Snacks and coff More

by Richard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig., Tom Knoche
Apr 11, 2018 -

Val Ward Cadillac Inc responded

Thank you Richard! We appreciate the kind review you've given us here! It certainly means a lot, and we look forward to working for you again!

March 30, 2018

Purchase of new tires. Val Ward treats me like family-- always ready to answer any question or attend to service. They know how to treat my vehicle and me. I know just about More

by Veeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Behrens
Apr 02, 2018 -

Val Ward Cadillac Inc responded

Thank you for leaving such great ratings for store! Your comment about treating people like family really sticks out to us. This is a notion we always try to achieve with every single transaction, so you mentioning it specifically really makes us proud. We're excited to see you again soon!

March 29, 2018

A/C Repair Our service person Melody was very helpful and efficient as usual. Parts had to be ordered and she kept us up to date on the status of the repair. W More

by tri5guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melody
Apr 02, 2018 -

Val Ward Cadillac Inc responded

Thank you so much for taking the time to leave a review about us! We always aim to take the best care of our customers, especially those not located as ideally as others. We were glad to have worked with you and hope to see you again soon!

March 28, 2018

Maintenance on 2014 SRX4 The dealership was awesome, Melody in service was wonderful and fantastic, she kept me abreast of what was going on with my car. Thee timing and servi More

by 3108Bayberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melody - service
Mar 29, 2018 -

Val Ward Cadillac Inc responded

We're just happy to help keep you on the road! Melody is an amazing employee, and your review echoes our thoughts about her as well! If anything comes up, just let us know!

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