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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
December 23, 2019
Damaged tire replaced Alfonso brought a spare tire to my home and mounted it. The wheel with the pierced tire was taken to Val Ward where the tire was replaced. Very profes Alfonso brought a spare tire to my home and mounted it. The wheel with the pierced tire was taken to Val Ward where the tire was replaced. Very professional when I went to the dealer to have the new tire and wheel remounted on my vehicle. Could not have been handled better! More
by absect19
December 22, 2019
Wheel Repair Job was very well done. One stop is all it took. Thanks to all -] especially Jane. I like the idea of a specialist assigned to my account. Every time Job was very well done. One stop is all it took. Thanks to all -] especially Jane. I like the idea of a specialist assigned to my account. Every time I need something all I have to do is call Jane. Wonderful service. More
by David H
December 16, 2019
My key fob was lost and I could not get into my SRX to drive it. It was towed in and a new key gob was made for me. This was an emergency situation and Doug handled it quickly for me as usual. I lov drive it. It was towed in and a new key gob was made for me. This was an emergency situation and Doug handled it quickly for me as usual. I love the service Dept and will always buy my cars here More
by Tina
Employees Worked With
Douglas service dept
December 16, 2019
Best salesman....went out of his way to help....best experience in purchasing a vehicle. That I have ever had. I definitely would recommend Val Ward Cadillac. experience in purchasing a vehicle. That I have ever had. I definitely would recommend Val Ward Cadillac. More
by C_wenell
Employees Worked With
Tom Knoche
December 10, 2019
Val Ward Cadillac, the best in every respect. Val Ward Cadillac has been making the car buying experience a pleasure for decades. Every employee in every department goes to great lengths to be sur Val Ward Cadillac has been making the car buying experience a pleasure for decades. Every employee in every department goes to great lengths to be sure that their customers expectations are not only met but exceeded. More
by Birdcad
Employees Worked With
December 08, 2019
Julio Was excellent in helping and answering my questions regarding the purchase of new Xt4, Its definitely the best dealership in the state of Florida! regarding the purchase of new Xt4, Its definitely the best dealership in the state of Florida! More
by RobGPharmD
Employees Worked With
Julio Martinez
December 02, 2019
Very accommidating The mechanic was originally puzzled by front wheel overheating condition but he drove vehicle home and experienced the same problem I experienced befo The mechanic was originally puzzled by front wheel overheating condition but he drove vehicle home and experienced the same problem I experienced before having it towed. More
by MrData
Employees Worked With
Craig
November 30, 2019
My New 2017 Denali I saw this vehicle for sale online and called Jeff about it. He held the vehicle for us until we arrived from the east coast. We were in and out in 2 I saw this vehicle for sale online and called Jeff about it. He held the vehicle for us until we arrived from the east coast. We were in and out in 2 1/2 hours with our 2017 Denali. Jeff was great to work with!!! More
by LaurieBillRX350
November 23, 2019
2017 XT5 Joe was exceptionally easy with whom to work. The whole transaction was quick and effortless. He was great at explaining the options on the vehicle an Joe was exceptionally easy with whom to work. The whole transaction was quick and effortless. He was great at explaining the options on the vehicle and the differences between mine and the other 2017 XT5’s. I’ll be back when it’s time to upgrade. More
by daver14
Employees Worked With
Joe Helman
November 04, 2019
Excellent Julio was professional and timely. I would recommend this dealership to anyone. From the moment I first walked in, I knew it was somewhere that would Julio was professional and timely. I would recommend this dealership to anyone. From the moment I first walked in, I knew it was somewhere that would take my needs and time seriously. And I am absolutely loving my Cadillac! More
by Erin
Employees Worked With
Julio Martinez
