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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 811 reviews

May 25, 2023

The service center has always been very helpful when I needed service. It has been very informative on any repair. More

by CORKYPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesh, Lisa Davis
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May 29, 2023 -

Val Ward Cadillac Inc responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2023

Slow response but over all good service. Repairs were explained in detail and coupons were applied to lower my bill! More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave M.
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May 30, 2023 -

Val Ward Cadillac Inc responded

Wendy, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

May 22, 2023

Dave was very helpful, my vehicle was serviced properly. I was keep informed as to the status of my vehicle at all times. had a great experience at Val Ward. More

by TONGAR70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mckinney, Jim Gedra
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May 26, 2023 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2023

Dave McKinney in service is the best. The repair was fast and perfect. greta team More

by THOMAS.STEINKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
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May 26, 2023 -

Val Ward Cadillac Inc responded

Thomas, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2023

Jane, our service advisor, is outstanding. She keeps us informed and makes our service visit less stressful. Jane and Val Ward Cadillac makes sure all our needs are met. In our busy schedul More

by CALLENKRIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra, Marc Rathaus
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May 23, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 20, 2023

Dave is the best, give him a raise. Great personality and work ethic. Best dealer for customer service. More

by jeannemarchant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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May 23, 2023 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

May 18, 2023

We were 45 mi. into our trip to Chicago on a Sunday morning, when service warnings popped up and the A/C stopped working. Returned to home and awaited for Monday A More

by Xt518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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May 22, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2023

Dave always does a great job at making our appointments convenient to our schedule, and thoroughly checking everything. More

by SHED75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Holt, retired
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May 22, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2023

Service writer Luke was Very accommodating with Prompt service and communication throughout the whole process More

by BLUEWATERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
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May 22, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We sincerely value your business and look forward to your next visit!

May 17, 2023

I would highly recommend Val Ward to family and friends. Service is superior. Allan Martin, our salesperson, went above and beyond what we had expected. Knowledgeable, thorough kind, insightful . All All More

by asmjuly5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Martin
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May 23, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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