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Val Ward Cadillac Inc
Fort Myers, FL
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 811 reviews
June 09, 2023
I've completed this review several times, but I keep getting emails to complete a survey. While I'm happy to do this once, 3 times is excessive. Seems this survey or the lack of coordination on how it getting emails to complete a survey. While I'm happy to do this once, 3 times is excessive. Seems this survey or the lack of coordination on how it works is the only issue. Please look into this and have this fixed. More
by COLINJMARTIN
Verified CustomerEmployees Worked With
Luke Allen
June 08, 2023
Brandon was very nice and easy to work with but, I’m Still waiting for the cover for my hitch. Going on 3 weeks now. I’m driving around in my brand new Cadillac with a big gaping hole in my rear bumper. Still waiting for the cover for my hitch. Going on 3 weeks now. I’m driving around in my brand new Cadillac with a big gaping hole in my rear bumper. More
by dlsheeran2
Employees Worked With
Brandon
June 08, 2023
Griffin made it really a good experience. He not only was our salesman but he also handled the financial portion. It was nice not having to deal with different people. He not only was our salesman but he also handled the financial portion. It was nice not having to deal with different people. More
by CZPRN
Employees Worked With
June 07, 2023
Great job very knowledgeable and a good experience overalls. Would recommend to my friends and family. overalls. Would recommend to my friends and family. More
by mary_lieberman
Employees Worked With
June 07, 2023
Best people, cleanest facilities, top notch service, and vehicles. I’ve bought 6 cars from Val Ward in as many years and won’t go anywhere else for sales or service. vehicles. I’ve bought 6 cars from Val Ward in as many years and won’t go anywhere else for sales or service. More
by johnrlai
June 07, 2023
Very efficient Service Department; no nonsense. I picked up a nail in the tire and showed up without an appointment. Tire was in stock; Service Advisor was able get my car in right away. In and I picked up a nail in the tire and showed up without an appointment. Tire was in stock; Service Advisor was able get my car in right away. In and out in less than an hour (with no appointment) is excellent! More
by lesterc
Employees Worked With
Luke Allen
June 06, 2023
Great service department. Clean and friendly. Scheduled maintenance in under an hour. Highly recommend. Thanks. Clean and friendly. Scheduled maintenance in under an hour. Highly recommend. Thanks. More
by Nelson
Employees Worked With
