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Val Ward Cadillac Inc
Fort Myers, FL
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 811 reviews
Verified Customer
June 19, 2023
I prefer to deal with a local dealer, and Val Ward was a great decision. Allan was very professional throughout the process. I’m in a similar profession, the RV Industry, and have been for 36 Years and I great decision. Allan was very professional throughout the process. I’m in a similar profession, the RV Industry, and have been for 36 Years and I am very critical of where I choose to patronize and the person who interacts with me. I’m very satisfied with every aspect of my dealings with Val Ward. More
by bob.cotney
Employees Worked With
Allan Ward
June 18, 2023
Julio and other members of Val Ward were excellent. Things went very smooth. We were treated with respect and friendly so it made things working with them very comfortable. Things went very smooth. We were treated with respect and friendly so it made things working with them very comfortable. More
by SHATTEBERG
June 18, 2023
TOP NOTCH! ! 1st Class! Very nice experience! I would highly recommend this company to anyone wanting to buy a car or suv! ! 1st Class! Very nice experience! I would highly recommend this company to anyone wanting to buy a car or suv! More
by MARYGLASGOW2004
Employees Worked With
Joe Helman
June 17, 2023
I love the warm welcome when I go into the service dept. Jane is such a lovely lady. I loved that every time, I go onto the service dept. Jane is the person that always takes care of what’s going on with my Jane is such a lovely lady. I loved that every time, I go onto the service dept. Jane is the person that always takes care of what’s going on with my car. I love that if my car is going to be in the shop most of the day. There is someone to bring me home. Or someone to come and pick up my vehicle and return it to me. I just love the customer service at. Val Ward Cadillac. Everyone is just so pleasant and so polite and very helpful. Some service dept. I dread going into but never at Val Ward. They treat you like a person and not a number. The manager from the body shop has really been so awesome in working with me. And Patty as well. Thanks you to the Service Dept. and the Body shop. More
by ani22ssa13
Employees Worked With
Jane
June 17, 2023
I was in for an oil change Ihave been coming for service since 2010 and the service has been excelent I have eight months to go on my current lease and I will be coming to Val Ward Ihave leased three cars t since 2010 and the service has been excelent I have eight months to go on my current lease and I will be coming to Val Ward Ihave leased three cars there More
by ron88
Employees Worked With
Brandon Lentz
June 16, 2023
My servide person Jane was fab. She was very friendly and assistedme with my coupons to get the best offer. So happy she told me I didn't need certain items that I thought I did. She was very friendly and assistedme with my coupons to get the best offer. So happy she told me I didn't need certain items that I thought I did. Shows honesty and intergrity. More
by MIKEK1013
Employees Worked With
Jane - Service
June 16, 2023
Everyone was very cordial and friendly. I felt comfortable buying a vehicle at the dealership I felt comfortable buying a vehicle at the dealership More
by bklockson
