Val Ward Cadillac Inc

excellent this portion of the review is not needed and I almost did not proceed almost did not proceed More

The whole team is a great to work with from My sales agent Bill Griffith (who I probably drive crazy but he never shows it) this is my 4th Cadillac from from him and he always has a smile on his face. agent Bill Griffith (who I probably drive crazy but he never shows it) this is my 4th Cadillac from from him and he always has a smile on his face. Paul Lombardo was also a delight to work with and followed up, both Bill & Paul were very responsive. Lisa Bronson was also easy to work with in finance and it was an easy transaction to close doesn’t take hours. I always run into Dan Flynn and he is always a joy to talk to as well. The whole team I dealt with is top notch!! More

The service department is World Class. I’ve never been disappointed with the service department at Val Ward Cadilac I’ve never been disappointed with the service department at Val Ward Cadilac More

I went into center for a recall issue. The service person looked up past service that was done.She told me they all were corrected.I told her also that my power steering fluid was leaking p The service person looked up past service that was done.She told me they all were corrected.I told her also that my power steering fluid was leaking please have a teck take a quick look.The service provider called me into office and said bad news your rack pinion gear needs to be replaced.She went over labor and cost of part. 189.00 per hour part was 1750.00 total. 2600.50 I immediataely looked up the part cost to my surprise I found 3 companies listing the part at 350.00.,could you imagine Buyer beware this happens in most dealerships. Just wanted to let you know.Tony More

Pleasant to deal with. Explained figures thoroughly. Salesman was exceptionally knowledgeable and easy to talk with. Would choose him again, if making another purchase. Explained figures thoroughly. Salesman was exceptionally knowledgeable and easy to talk with. Would choose him again, if making another purchase. More

I have been coming to Val Ward for service since 2010 and they are excellent and leased 3 cars and looking forward to leasing again I have 8 months to go on my current lease they are excellent and leased 3 cars and looking forward to leasing again I have 8 months to go on my current lease More

It was great! Work was as promised and vehicle was cleaned inside and outside. Wonderful Work was as promised and vehicle was cleaned inside and outside. Wonderful More

Best dealership for Sales and Service. Bill in Sales is great. Jane in the service department is wonderful. Both go above and beyond. Bill in Sales is great. Jane in the service department is wonderful. Both go above and beyond. More

Jane is my service tech. She keeps me very well informed.She is a very knowledgeable person also very personable. All the people I have come in contact with are all very plea She keeps me very well informed.She is a very knowledgeable person also very personable. All the people I have come in contact with are all very pleasant, they seem happy to be working at Val Ward . More

Very helpful and quick, very good experience overall thanks to my service advisor and the porters thanks to my service advisor and the porters More