Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 811 reviews
Verified Customer
July 28, 2023
A big thank you to Fred for finding the car that I wanted, and Lisa getting the paper work all finished up. wanted, and Lisa getting the paper work all finished up. More
by KARYLEBECHDEL
July 28, 2023
I am very pleased with the service that was performed on our SRX. The service department cares about their customers. A special Thank you to Jane. She is outstanding. our SRX. The service department cares about their customers. A special Thank you to Jane. She is outstanding. More
by protectoseal
Employees Worked With
Lisa Davis
July 21, 2023
I worked with Jane and Brian in the service department both very good at what they do. both very good at what they do. More
by JERRYKATHYJONES
Employees Worked With
July 20, 2023
Great experience like always, thank you Jane, thank you Cadillac. We should work on a Jane Flesch Fan-Club, I like to be the president. Your happy customer Bernhard Cadillac. We should work on a Jane Flesch Fan-Club, I like to be the president. Your happy customer Bernhard More
by bmtravelusa
Employees Worked With
Jane Flesch
July 20, 2023
Hello, We had arrived from Canada on July 10 and were greeted by Paula. We had no AC and drove for over 2000 km, with a dog and a child. She asked if we wanted water or coffee and water for the dog. She greeted by Paula. We had no AC and drove for over 2000 km, with a dog and a child. She asked if we wanted water or coffee and water for the dog. She was very attentive to make sure we were all comfortable. We were assisted fast and put in a nice AC show room to wait with our dog. The car was fixed in a fast and efficient way and we were off on our way. A big thank you to Paula, and the rest of the service team that helped us. The service here was excellent and amazing, comparing to ours in Canada. We really felt heard and treated like we should. Thank you once again. More
by Urszula
Employees Worked With
Paula, Luck, plus the mechanic don’t remember the name
July 20, 2023
Julio Martinez once again did a great job making the process of leasing my new Cadillac seamless. process of leasing my new Cadillac seamless. More
by Pjmcar
Employees Worked With
July 19, 2023
Julio is one of the best or maybe the best sales persons my wife and I have ever worked with he was fun and knowledgeable on the cars. He seemed to be able to match us up with the correct car. my wife and I have ever worked with he was fun and knowledgeable on the cars. He seemed to be able to match us up with the correct car. Anthony Brasile More
by tony
Employees Worked With
