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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
September 28, 2024
Bsl Ward was very proactive in reaching out to schedule an additional software update to our Lyriq. an additional software update to our Lyriq. More
by auggie1160
Verified CustomerEmployees Worked With
September 28, 2024
Jamie was pleasant and professional. The repairs on my Cadillac were done quickly . It was a good experience overall. The repairs on my Cadillac were done quickly . It was a good experience overall. More
by PATCOV22
Employees Worked With
September 26, 2024
Service and attention to detail is first class . Great customer service experience when buying a car or getting service Great customer service experience when buying a car or getting service More
by CHRIS.OBRIEN2
September 26, 2024
Quick response and scheduled appointment right away. Great customer service. Listens to concerns and address them. Great customer service. Listens to concerns and address them. More
by auggie1160
Employees Worked With
September 22, 2024
Alan was great very helpful and patient I was impressed with everyone we dealt with loved the dealership with everyone we dealt with loved the dealership More
by BOB440
Employees Worked With
September 19, 2024
The very courteous service from everyone I met especially the guy that took care of me. Dave McKinley did awesome job took very good care of me. the guy that took care of me. Dave McKinley did awesome job took very good care of me. More
by rivercaptaing
Employees Worked With
September 14, 2024
MY SERVICE ADVISOR WAS GREAT AND I APPRECIATE JANE SHE HELPED MORE THEN MOST I LIKE VAL WARD THANK YOU HELPED MORE THEN MOST I LIKE VAL WARD THANK YOU More
by abbo
Employees Worked With
September 13, 2024
We brought the car in to check on low pressure for one tire. We were told that there was a nail and the tire could not be repaired. Although we trust the tech, it would have been nice to see the tire ( si tire. We were told that there was a nail and the tire could not be repaired. Although we trust the tech, it would have been nice to see the tire ( since she promised to do so) . We replaced all four tires and when we paid and started to leave, we noticed that the four tires all had different pressures. The technician should have checked it out first, More
by JJPAUN
Employees Worked With
September 13, 2024
everything went great no problems, getting my car delivered to us was very important to us delivered to us was very important to us More
by roger
Employees Worked With
September 12, 2024
Service is good that is all I want to say about the dealership. Thank you. dealership. Thank you. More
by duartewayne
Employees Worked With
