Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 811 reviews
August 25, 2023
Excellent service, friendly staff…the only place to go for all automotive needs! New and used vehicle selection and price outstanding. for all automotive needs! New and used vehicle selection and price outstanding. More
by FFREYNOLDS
Verified CustomerEmployees Worked With
August 25, 2023
This is my fifth XT. In the last 10 years. Service department is always responsive and professional. Bill in sales has been a pleasure to work with over the years. In the last 10 years. Service department is always responsive and professional. Bill in sales has been a pleasure to work with over the years. More
by krisflorida
Employees Worked With
Other Employees :
The great lady in finance is amazing, Jim Gedra
August 24, 2023
One of my car’s tires picked up a nail . Brought the car in and they replaced the tire at a good price right away- waited less than 30 minutes. Brought the car in and they replaced the tire at a good price right away- waited less than 30 minutes. More
by RJHALLER24
Employees Worked With
Dave McKinney - Service Dept.
August 23, 2023
Always a pleasure dealing with the Val Ward dealership. Julio is a great sales person and the knowolge of the product he sells. Julio is a great sales person and the knowolge of the product he sells. More
by JACK
Employees Worked With
August 23, 2023
Val Ward ALWAYS takes special care when we need them! I highly recommend them for the care they take with mechanical needs, collision repair and everything we need for our Cadillac SUV! When we need a ne I highly recommend them for the care they take with mechanical needs, collision repair and everything we need for our Cadillac SUV! When we need a new car Val Ward will be our first and probably last stop! More
by kraussea
Employees Worked With
Winston
August 21, 2023
They treated us like family and took there time with us and answered all our questions. I would definitely recommend them to my friends and family. Val Ward Cadillac was also very clean and service is impe and answered all our questions. I would definitely recommend them to my friends and family. Val Ward Cadillac was also very clean and service is impeccable and Jane and Allen Martin are the best. More
by mariayurkovich
Employees Worked With
August 20, 2023
Excellent, professional service Jane is right on top of all service matters. Very satisfied customer! all service matters. Very satisfied customer! More
by judithgiorman484
Employees Worked With
August 18, 2023
Great dealership & team. ..Service Advisers are top notch especially Jane Flesch Thank You Very Much!!!!!! ..Service Advisers are top notch especially Jane Flesch Thank You Very Much!!!!!! More
by professorp
Employees Worked With
August 16, 2023
Our service advisor Brandon was exceptional. He kept us updated throughout the whole process and went above and beyond getting us our vehicle back in a timely manner. He kept us updated throughout the whole process and went above and beyond getting us our vehicle back in a timely manner. More
by CAPTIVAJEFF239
Employees Worked With
Brandon service
