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Val Ward Cadillac Inc

Fort Myers, FL

4.8
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 811 reviews

October 14, 2023

Hands down best place! !! From the moment I bought the suv to selling it each department was great!!!! Will be back More

by jennifer.000
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Julio Martinez
Oct 16, 2023 -

Val Ward Cadillac Inc responded

Jennifer, thank you so much for your positive comments about Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!

October 14, 2023

Having been a customer of Val Ward for over ten years now, each and every visit to the dealership has been pleasant, rewarding and professionally conducted. The service department in particular is outsta More

by nnpbap
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon (Service Dept.)
Oct 16, 2023 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 13, 2023

could not ask for better service. Using Uber to take you home is fantastic. Very much appreciaged. Service advisor, Dave McKinney, was right on top of things. More

by LARRYHONE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dave McKinney
Oct 16, 2023 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 13, 2023

Awesome experience with this dealer. Made most of the transaction over the phone. Got to the dealer and picked up XT-6 in under 45min. More

by DSANDERS44
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Allan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2023

i am 76 years old and been driving for 60 years Val Ward is the first dealership that I feel that i am trust with fair and good service More

by ozzie1965
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Recommend Dealer
Yes
Employees Worked With
Dave in service - excilent
Oct 14, 2023 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2023

We had such a nice experience leasing Our XT4 with Julio. He found the right car for us. He really cared that we got the right car and that we were happy. More

by glorjac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2023

excellent customer experience. solid knowledge of the product, fair pricing, efficient transaction, great overall service More

by Rlflesh
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 09, 2023

I have been in the car business for over 50 years. I’ve always believed the most important person in the dealership is the service advisor. That is the person that over the time you own your car you w More

by VCER0007
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service. Jane
Oct 11, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2023

Please give everyone involved a big thank you for getting our car back to us. Regrettably, Cadillac presented a big problem to our local Service Department. The Service Department did all it could and then s More

by David H
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jane in Service
Oct 09, 2023 -

Val Ward Cadillac Inc responded

We appreciate the kind note David. On behalf of Jane and the rest of our Service staff, we appreciate you taking a moment to share this with us. We were happy to help! Have a great start to the new week!

October 08, 2023

Honored the repair cost & did a great job fixing the rear tail light on our XT 5 More

by KLOCZAK
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Body shop
Oct 10, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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