Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
920 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 920 reviews
March 15, 2025
Val Ward has become our second home for our 2010 Escalade. And no, not for recurring like issues. Val Ward Cadillac is the place to go to get issues resolved, period. While all of the service agent Escalade. And no, not for recurring like issues. Val Ward Cadillac is the place to go to get issues resolved, period. While all of the service agents at Val Ward Cadillac are equally worthy of great praise and recognition I would be remiss for not stating the constant extra efforts put forth by one Jane Flesch. Jane is always courteous, understanding and most of all helpful to your situation. If the issue can be fixed, Jane will get it solved and in a timely minor. Val Ward Cadillac can be proud of their service department, from the person who loggis your vehicle in to the person who hands you the keys when you pick it up. Kudos to the Val Ward Service Crew and to Val Ward Cadillac for recognizing the importance of a fine service center. More
by daltric
Employees Worked With
March 14, 2025
Todos son muy amables y cordiales atendiendo a los clientes, me siento en familia cuando estoy ahi. clientes, me siento en familia cuando estoy ahi. More
by havamex
Verified CustomerMarch 14, 2025
Julio treats you like you're his only customer. Outstanding sales and service departments. The best dealership in my lifetime experience. Outstanding sales and service departments. The best dealership in my lifetime experience. More
by Jerry
Employees Worked With
March 12, 2025
David in service went to bat for me with a warranty program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. More
by Gigi
Employees Worked With
March 09, 2025
Strong performance--not cheap--though VERY GOOD! Best, Bill F. LaPlante II Exec. Dir./mediaalliance.com Outdoors & Environment Editor Florida Country & Coast/magazine & podcast Best, Bill F. LaPlante II Exec. Dir./mediaalliance.com Outdoors & Environment Editor Florida Country & Coast/magazine & podcast More
by THEA1
Employees Worked With
February 28, 2025
I was happy with the personal and enjoyed a great experience with everything that deals with my car experience with everything that deals with my car More
by CISEW
Employees Worked With
February 28, 2025
Dave is always available and he is very efficient in helping.. I can always count on him. helping.. I can always count on him. More
by DHADAD
Employees Worked With
February 22, 2025
Nice lounge. The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that pr The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that problem in short order with a replacement part on inventory. More
by rohm13
Employees Worked With
