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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
October 21, 2024
There was a big problem with my service but they admitted and corrected it so I am hsppy and corrected it so I am hsppy More
by paula20
Verified CustomerEmployees Worked With
October 19, 2024
Jane is terrific. The entire team is friendly and professional. They always take the time to explain my automotive needs and, since I am on oxygen, Jane and the team The entire team is friendly and professional. They always take the time to explain my automotive needs and, since I am on oxygen, Jane and the team made sure my work was expedited and I was safe while I was waiting. More
by BRAD93
Employees Worked With
October 17, 2024
Mr. Norman Marcano, the salesman who helped us through the process of buying our new XT5, was very knowledgeable and helpful. He made our entire afternoon stress free. I would send my friends to see him. the process of buying our new XT5, was very knowledgeable and helpful. He made our entire afternoon stress free. I would send my friends to see him. I give him 5 Stars for his customer service. Norman was professional but at the same time, he was friendly and put us at ease. More
by usn1957
Employees Worked With
Norman Marcano
October 16, 2024
As always Griffin and the dealership are top notch! Very professional and quick to respond to questions. Highly recommended. And will be back again for our next vehicle! Very professional and quick to respond to questions. Highly recommended. And will be back again for our next vehicle! More
by INFO@COLLIERCOACH.COM
Employees Worked With
October 14, 2024
Griffin was excellent. Professional, honest and easy to work with. Made everything smooth and simple and best of all, good deal done quickly Professional, honest and easy to work with. Made everything smooth and simple and best of all, good deal done quickly More
by neville0
Employees Worked With
October 08, 2024
Dave did a great job getting my service completed at quick and professional manner. I also saved money as he took the time to look at my warranty which covered my repair. Thank you! quick and professional manner. I also saved money as he took the time to look at my warranty which covered my repair. Thank you! More
by TOPREALTOR4YOU
Employees Worked With
October 06, 2024
They kept me up to date and was able to drive the loaner. Really appreciate the service department and Karina! Really appreciate the service department and Karina! More
by NIC_TRACEY5
Employees Worked With
October 05, 2024
Excellent service! ! That’s why I keep coming back! Bill Griffith is a professional and knows exactly what I like. It’s great when people learn your likes and dislikes ! That’s why I keep coming back! Bill Griffith is a professional and knows exactly what I like. It’s great when people learn your likes and dislikes. I truly wouldn’t go anywhere else. Thank you Bill, Lisa and Jane for outstanding service through the years!! More
by judithgiorman484
October 05, 2024
It was a pleasure purchasing a vehicle at Val Ward Cadillac. The SUV is exactly what I wanted and it was a wonderful experience working with Jose and Sam . They both spent a lot of time with me making Cadillac. The SUV is exactly what I wanted and it was a wonderful experience working with Jose and Sam . They both spent a lot of time with me making sure that all my questions were answered. Thanks to all of you ! I highly recommend Val Ward Cadillac .. Great dealership-Outstanding service ……. More
by JOANN.POFF
October 03, 2024
Service advisor, Karina, was very knowledgeable, professional and made the experience less stressful! Thank you professional and made the experience less stressful! Thank you More
by kaldana
Employees Worked With
