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Val Ward Cadillac Inc

Fort Myers, FL

4.8
864 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 864 reviews

December 26, 2024

Great staff. Dave is excellent and will keep you posted on the work that needs to be done More

by ZAJICEK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Until the next time we meet, take care!

December 26, 2024

great customer service thanks Dave. I get my service her all the time, thank you. More

by JACK_ST85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Excellent service. The service advisor was professional and informative about the service to my Cadillac. More

by dlk724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

December 23, 2024

Great experience, Fred made it easy and was very considerate. Very knowledgeable about Cadilac. The car was clean and full of gas! More

by dohoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

Great experience. Very professional. Justin took his time with all of our indecisions on which vehicle to purchase. We love our XT4! More

by VJDJRD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Crusel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

December 22, 2024

My wife and I bought this vehicle sight unseen. We drove down after work and everything was lined up…. We were in and out quickly without any hiccups. More

by jedo17
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 20, 2024

We were impressed with Jeff Miller, our salesman. He was very knowledgeable, personable and did not put pressure on us. We would definitely recommend him and work with him in the future. We were also More

by rolandgleason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Iribar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Miller
Dec 23, 2024 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

December 19, 2024

Working with Gary was great, very professional and courteous. No pressure and very knowledgeable. Will recommend to others. More

by ALXG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

December 16, 2024

Everyone from our salesman Bill to David in the Service department was great to work with. Love my CT5. More

by Sunsetlulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 15, 2024

General maintenance service completed with great service. Dave always does a great job explaining what needs to be done etc. More

by DENNISLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

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