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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
January 26, 2024
Great customer focus. attentive To customer needs. Thorough, knowledgeable. Great place to buy a car. attentive To customer needs. Thorough, knowledgeable. Great place to buy a car. More
by lhoward1
Verified CustomerEmployees Worked With
January 25, 2024
My service writer Dave McKinney was very helpful in solving all my problems Very friendly dealership Thank you Richard Olles solving all my problems Very friendly dealership Thank you Richard Olles More
by ghgrao
Employees Worked With
January 25, 2024
We feel very lucky to have had the opportunity to work with Jose Villar as our salesman for our recent purchase of a used 2021 Cadillac XT5. First off, Jose was extremely polite, easy to talk to and frien with Jose Villar as our salesman for our recent purchase of a used 2021 Cadillac XT5. First off, Jose was extremely polite, easy to talk to and friendly to work with always with a can-do attitude, accommodating every request we had for him. His knowledge of the car and the way Cadillac does business was first learned in the Service Department fixing cars and making needed adjustments which makes him an outstanding sales person because he has all of this knowledge. We absolutely recommend anyone looking to make a car purchase to seek out Jose and buy from the best! The dealership was a pleasure to work with-first class. Want to also give cudos to Lisa in the Finance Department for her friendly attitude and expertise to fly through the paperwork with her amazing desktop computer! Love the cutting edged technology! Thank you for the great buying experience!🚗 More
by Cheri L
Employees Worked With
Lisa in Finance, Jose Villar
January 24, 2024
Great service. Julio took great care of us on our lease buyout of our XT4. Julio took great care of us on our lease buyout of our XT4. More
by ABAHNMAN1
Employees Worked With
January 22, 2024
Fred did a great job. Even after I purchased the car, he spent a lot of time with me, going over the features. Even after I purchased the car, he spent a lot of time with me, going over the features. More
by tdonahue1
Employees Worked With
January 20, 2024
Always great service. I'm fairly new to doing the maintenance. on my car and I am very comfortable going to Val Ward Cadillac. I'm fairly new to doing the maintenance. on my car and I am very comfortable going to Val Ward Cadillac. More
by RMJEN2109
Employees Worked With
Brandon Lentz
January 20, 2024
He is Knowledge, and friendly His personality is excellent Helpful when reviewing all the aspects on the Escalate excellent Helpful when reviewing all the aspects on the Escalate More
by FREDA.ARNHART
January 17, 2024
The service department at Val Ward has always been excellent. Get you in, get you out, keep you informed as to progress. excellent. Get you in, get you out, keep you informed as to progress. More
by renesuarez
Employees Worked With
