Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
1,011 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Contact Dealership
View Awards

12626 S Tamiami Trl

Fort Myers, FL

33907

Directions

By Type

Showing 1,011 reviews

August 31, 2024

Service tech Jamie … excellent kept me up dated … arrived half our early … service in my opinion was far too slow … More

by MEYRICKW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Val Ward was the dealer we decided to purchase our vehicle from after dealing with so many dishonest dealerships. When you see their price, that is the price you pay. I walked out of multiple dealer More

by THALL20
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Excellent communication And on time with all of their promises. Is waiting room is very comfortable More

by DAVID@GOSTEPMOBILE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 30, 2024

Bought new 2024 xt4 only to discover problems with braking when not applying brakes. Dealership seemed unconcerned that my vechicle was unsafe. I traded in this brand new car at another dealership and More

by jpearce720
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking a moment to share your feedback with us and for your kind notes regarding our staff. Unfortunately we are a bit limited with specifics on Dealer Rater. If we may speak with you in greater detail, it would be our pleasure to do so at your earliest convenience. You can reach one of our Managers at any time via 239.939.2212. Have an exceptional Labor Day weekend and a great start to September!

August 30, 2024

Jesse was great to work with I would give him 10 stars as a sales representative! More

by JEKISS173AIRBORNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Marcano
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

They are the best team in south west Fl . You’ll be glad you chose them as your service team More

by KINGON.ANNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Excellent customer service . I would recommend this dealership to anyone needing service on their Cadillac More

by gdmcclain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Jane in service always takes good care of us in a timely manner! Lounge is comfortable More

by SJCRAVENS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2024

Excellent dealership. Provided great communication on a vehicle service issue. Assisted with a loaner vehicle due to the length of time needed to receive repair part. - More

by captain.ross.gallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 29, 2024

A wonderful experience , in every aspect, from bill our sales man to meeting Jane in service! Best car buying experience ever! More

by marceyleshay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Iribar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa was wonderful!
Report | Print
Sep 05, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

1
...
29
30
31
...
102