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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
February 16, 2024
The repair was excellent but the communication with collision office was bad Unreturned phone calls collision office was bad Unreturned phone calls More
by TKOVADAL
Verified Customer
February 15, 2024
Highly recommend Val Ward Cadillac! From sales to service to the friendly staff, it’s top notch! Jane in the service department is so professional, knowledgeable, and kind. Come see why From sales to service to the friendly staff, it’s top notch! Jane in the service department is so professional, knowledgeable, and kind. Come see why this is one of the top related dealers! More
by Ashley Piland
February 15, 2024
Excellent service from the service writers and mechanics Always a pleasure having work done at Val Cadillac Always a pleasure having work done at Val Cadillac More
by ray.stromek
Employees Worked With
February 15, 2024
David in the service department is excellent to work with. Always will go out of his way to talk care of me. Monty Sinnamon with. Always will go out of his way to talk care of me. Monty Sinnamon More
by MONTYSINNAMON
Employees Worked With
February 11, 2024
Dave McKinney is super customer service oriented. He was able to set up an appointment for me on very short notice. He was able to set up an appointment for me on very short notice. More
by GKINGSTON
Employees Worked With
February 10, 2024
Working with Jose Villar was the most pleasant and satisfying car purchase experience we have ever had. He was polite, kind, understanding and very helpful. Our experience with Lisa in the business satisfying car purchase experience we have ever had. He was polite, kind, understanding and very helpful. Our experience with Lisa in the business office was also a wonderful experience. Val Ward is fortunate to have two outstanding employees!!! More
by jag0665
Employees Worked With
Jose Villar
February 10, 2024
Brandon in Service is very easy to work with. He is knowledgeable and I trust him to know what needs to be done. This time, however, it took more than double the estimate of time. I was there He is knowledgeable and I trust him to know what needs to be done. This time, however, it took more than double the estimate of time. I was there over 4 hours!! More
by hndrnentrp
Employees Worked With
Brandon Lentz
February 09, 2024
Excellent service from Dave at Val Ward Cadillac! I don’t even have a Cadillac and bring my GMC here exclusively for service. I don’t even have a Cadillac and bring my GMC here exclusively for service. More
by elarson272002
Employees Worked With
February 09, 2024
I’ve been a customer for years! Love Vince and Bill! They make you feel so comfortable! Love Vince and Bill! They make you feel so comfortable! More
by DIANEPROGL
February 03, 2024
We have waited over a month to get a camera fixed. We keep calling and we are put off. Not happy ! We keep calling and we are put off. Not happy ! More
by mncrdl
Employees Worked With
