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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
Verified Customer
February 24, 2024
We had absolutely EXCELLENT customer service! I cannot tell you how good it felt to be treated with such curiosity & respect. Keep doing what you’re doing!!! THANK YOU❣️ I cannot tell you how good it felt to be treated with such curiosity & respect. Keep doing what you’re doing!!! THANK YOU❣️ More
by REMER326
Employees Worked With
Rich from body shop!, Brandon Lentz
February 24, 2024
Jamie kept me informed while we waited on a part to arrive. Service was prompt and everyone at Val Ward is nice and welcoming arrive. Service was prompt and everyone at Val Ward is nice and welcoming More
by BOLIVER9
Employees Worked With
February 23, 2024
My service advisor was Bonnie. She provided excellent customer service. I will recommend Val Ward Auto Body and Bonnie to everyone that I can. Thank you so much! She provided excellent customer service. I will recommend Val Ward Auto Body and Bonnie to everyone that I can. Thank you so much! More
by ewilson49
Employees Worked With
BONNIE
February 22, 2024
Jane as a service writer and Domus as possibly the best mechanic in town is a formidable combination. mechanic in town is a formidable combination. More
by SPETTY2
February 22, 2024
Brandon, the service representative, met me at the agreed appointment time. He had them run diagnostics to determine the cause of the problem and ordered the replacement. Once the replacement arrived, he c appointment time. He had them run diagnostics to determine the cause of the problem and ordered the replacement. Once the replacement arrived, he called and scheduled the installation. Installation went great. They took the car in promptly at the scheduled time, performed the repair and had the work completed as promised, all within two hours. Waiting room was clean, neat, and offered coffee with snacks. I would highly recommend Val Ward for services for your vehicle. More
by frank.hurd
Employees Worked With
Brandon Lentz
February 20, 2024
Everyone was extremely friendly and helpful. This was my second purchase from Val Ward and will definitely return. This was my second purchase from Val Ward and will definitely return. More
by JENNIFER.BUSCH
Employees Worked With
February 20, 2024
A fast and friendly purchase experiece! The tutorial of the Lyriq by Fred made it a seamless experiece. The tutorial of the Lyriq by Fred made it a seamless experiece. More
by jlhcrna
Employees Worked With
February 18, 2024
Great service. I would highly recommend this dealership to anyone looking to purchase a Cadillac. I would highly recommend this dealership to anyone looking to purchase a Cadillac. More
by lhoward1
Employees Worked With
February 18, 2024
The service advisor communicated regularly, professionally, and in detail during the three hour wait. The work, as usual, was completed with the same professionalism and quality. All members professionally, and in detail during the three hour wait. The work, as usual, was completed with the same professionalism and quality. All members of the Val Ward team were friendly and helpful. More
by SJTURNWALD
Employees Worked With
