Val Ward Cadillac Inc

Wireless charging not installed . Cadillac accessory was listed as fitting my vehicle. Premium luxury vehicle should have wireless charging already included. Had it on my Chevy and GM Cadillac accessory was listed as fitting my vehicle. Premium luxury vehicle should have wireless charging already included. Had it on my Chevy and GMC vehicles. Not competitive with other luxury brands.at all. More

Service center is great. They keep you informed of the progress of the service on your vehicle and provided me a clean sharp looking loaner for several days while the warrant They keep you informed of the progress of the service on your vehicle and provided me a clean sharp looking loaner for several days while the warranty work was completed. More

Jamie was very helpful, my concerns were handled promptly! Great Job!! Thank you Team Val Ward! promptly! Great Job!! Thank you Team Val Ward! More

There was a lot of logistics required in getting the car I wanted to the dealership. Griffin was committed to getting this accomplished in a timely manner. I wanted to the dealership. Griffin was committed to getting this accomplished in a timely manner. More

When I arrived at Val Ward to arrange the purchase of a Cadillac sedan, I had already done a bunch of research. However, I was still a bit unsure of what model I wanted. I was thinking about the "V" level Cadillac sedan, I had already done a bunch of research. However, I was still a bit unsure of what model I wanted. I was thinking about the "V" level car with 360 HP. Julio helped me to understand the benefits of the 550T version (335 HP). He was certainly correct. The car has plenty of pep, and I love the luxury. More

I had previously dealt with Jose Villar as my service advisor at a different Cadillac dealer. When I heard he had moved to ValWard, I decided to follow him as his level of service was always impeccable! advisor at a different Cadillac dealer. When I heard he had moved to ValWard, I decided to follow him as his level of service was always impeccable! When I was ready to replace my 2022 Escalade, I called Jose. He took care of the entire ordering process and got me exactly what I wanted. I’m always satisfied with his service. More

Brandon is the best! He always helps in every way possible. He always does a great over the top job. thank you Brandon! He always helps in every way possible. He always does a great over the top job. thank you Brandon! More

Recommend Val Ward Cadillac highly. Great people and service. We had a great experience with Justin in sales and Lisa in finance. Great people and service. We had a great experience with Justin in sales and Lisa in finance. More

Brandon, our service advisor, was very friendly, professional and knowledgeable! He also, along with Donna in records, and Ernie, the parts manager, helped rectify a problem concerning a part that w professional and knowledgeable! He also, along with Donna in records, and Ernie, the parts manager, helped rectify a problem concerning a part that was charged to me but never ordered by a girl named Patty who was in the parts department a year ago. The parts department staff was friendly and helpful. I received the part promptly today. The service work was also top notch. I would recommend the sales, service and parts staff at Val Ward Dealership to anyone. It is a great place to deal with. More

I brought in a big job to repair my 2004 Blazer. Hard to find replacement parts, but they found what was needed and made it look like Brand New. Hard to find replacement parts, but they found what was needed and made it look like Brand New. More