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Val Ward Cadillac Inc
Fort Myers, FL
1,007 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,006 reviews
Verified Customer
September 07, 2024
They are so nice always do quality work. We appreciate the pick up and drop off service We appreciate the pick up and drop off service More
by HAIRCHICKY
Employees Worked With
September 07, 2024
The service and customer service that happens at Val Ward is EXCEPTIONAL! Doesn't matter if its sales or service- you can rely on these folks! A++ is EXCEPTIONAL! Doesn't matter if its sales or service- you can rely on these folks! A++ More
by ICANRACE
September 07, 2024
Very friendly and caring about me and the cadillac and service and very quick in telling you what needs to be done. EXCELLENT!! service and very quick in telling you what needs to be done. EXCELLENT!! More
by dianejenkins59
Employees Worked With
September 07, 2024
Great dealership experience so far. They responded quickly to my bad battery problem. to make up 15 word minimum. They responded quickly to my bad battery problem. to make up 15 word minimum. More
by jrk2224
Employees Worked With
Other Employees :
Dan (answered the phone in service), Sean (road service tech)
September 07, 2024
Val Ward staff are always friendly and efficient. Jane always has things under control. Excellent service! Jane always has things under control. Excellent service! More
by RTHEDE
Employees Worked With
September 06, 2024
The process was very easy and efficient. Would recommend this dealer and sales person any day. Would recommend this dealer and sales person any day. More
by CASSANO45
Employees Worked With
September 06, 2024
Dave McKinney is the best service advisor I've had the pleasure of working with. Dave listens, then runs a history check on my SRX vehicle. Then has a technician give me a estimate on what maybe or is wr pleasure of working with. Dave listens, then runs a history check on my SRX vehicle. Then has a technician give me a estimate on what maybe or is wrong and the cost to fix. Dave treats me as an equal and explains what needs to be fixed. Dave is the best advisor, when its time to buy a new auto, Dave is the reason I'll be going to Val Ward More
by pdorsch
Employees Worked With
September 06, 2024
Jane was very efficient and friendly. I was greeted quickly and a loaner car was ready in no time at all. My car was finished very fast, quicker than expected. I was greeted quickly and a loaner car was ready in no time at all. My car was finished very fast, quicker than expected. More
by marceyleshay
Employees Worked With
September 05, 2024
Jesse was a very good sales rep and very pleasant to work with. He was knowledgeable and straightforward. The finance man, Norman was also very good and again, a very nice guy. The dealership seems very w with. He was knowledgeable and straightforward. The finance man, Norman was also very good and again, a very nice guy. The dealership seems very well run with very competent, nice people. This was an excellent experience and I recommend the dealership wholeheartedly. More
by Bill S
Employees Worked With
Jesse
