Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 809 reviews
April 15, 2024
Great Follow up from Allan , Great Follow up from Allan, Great Follow up from Allan Great Follow up from Allan More
by bjoyce1
Verified CustomerEmployees Worked With
April 15, 2024
Great service department with superb customer service and excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help the customer with their questions and concerns regarding their vehicle. Dave is also very friendly and a pleasure to work with. More
by JOHN@FIRSTHORIZONCONSULTING.COM
April 15, 2024
Great service. Keeps the customer informed as to service status. Nice waiting areas. Friendly people Keeps the customer informed as to service status. Nice waiting areas. Friendly people More
by burkejoe
Employees Worked With
April 15, 2024
First time at any dealer that my car wasn’t washed after service expect more from a Cadillac dealer service expect more from a Cadillac dealer More
by GREGCAROLYNHEDIN
Employees Worked With
April 14, 2024
Jane Fless is the best Customer Service person I have ever dealt with in the automotive industry ever dealt with in the automotive industry More
by ECLARK60
Employees Worked With
April 14, 2024
Dave handled our problem perfectly. The service was great and speedy. Thanks a bunch! Your location is perfect for us. The service was great and speedy. Thanks a bunch! Your location is perfect for us. More
by maryanntony
Employees Worked With
April 13, 2024
Service is always superb! David is my service adviser and always advises me as to not only what needs to be done but also my options. David is my service adviser and always advises me as to not only what needs to be done but also my options. More
by kleve790
Employees Worked With
April 13, 2024
I am glad I have a considerate dealership near me. Jane is very helpful and kind. Jane is very helpful and kind. More
by KJOC
Employees Worked With
April 12, 2024
The entire staff is very professional, friendly. They have enough inventory. Their prices a lower compared to other dealers. They have enough inventory. Their prices a lower compared to other dealers. More
by SMITHA1978
Employees Worked With
