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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
May 11, 2024
I showed up for an oil change without and appointment. Jane my service advisor immediately put my car into the system for the service. 45 minutes later my service was complete and I was on my way!!! Jane my service advisor immediately put my car into the system for the service. 45 minutes later my service was complete and I was on my way!!! More
by Arcangelo Cape Coral
Verified CustomerEmployees Worked With
May 10, 2024
Always great with Jane, my service advisor! !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 More
by MA38388
May 10, 2024
Great staff and very helpful would highly recommend this dealership to my family and friends dealership to my family and friends More
by shilohaswater
Employees Worked With
May 10, 2024
Everything was handled perfectly. I’m new to this kind of thing since I just lost my husband. I came away very satisfied. Everyone is very friendly and helpful. I’m new to this kind of thing since I just lost my husband. I came away very satisfied. Everyone is very friendly and helpful. More
by rdenny140
May 09, 2024
Awesome crew to deal with. They actually respect you and ask the right questions to help diagnose the problem you my be having. Above all it's their customer service that is se They actually respect you and ask the right questions to help diagnose the problem you my be having. Above all it's their customer service that is second to none. It's pure simple old school customer service and that's why I'd go back !! More
by dparkeris
Employees Worked With
May 04, 2024
We love doing business with you. It is always a pleasure. Jay gave us the royal treatment and we bought our fourth car from him. Service fixed my tire no charge. We will be back! It is always a pleasure. Jay gave us the royal treatment and we bought our fourth car from him. Service fixed my tire no charge. We will be back! More
by BLP512
May 03, 2024
Very attentive and competent. Vince Verrico knows how to treat customers. I have purchased a number of cars from your company. Vince Verrico knows how to treat customers. I have purchased a number of cars from your company. More
by GEMERICH
Employees Worked With
May 01, 2024
Fred was excellent. He answered all my questions, and was very helpful in making sure we had all options regarding the lease. He answered all my questions, and was very helpful in making sure we had all options regarding the lease. More
by ANGSTADT0
Employees Worked With
April 29, 2024
Emergency tire repair, got squeezed in for appointment, wait time for repair was over two hours but no problems! wait time for repair was over two hours but no problems! More
by pmzuck
Employees Worked With
April 27, 2024
I walked in on a Monday afternoon with the hopes of walking out with a new car and Julio Martinez made that happen. It took almost 6 hours from start to finish and he worked diligently for me and I co walking out with a new car and Julio Martinez made that happen. It took almost 6 hours from start to finish and he worked diligently for me and I couldn't be more pleased to be part of the Cadillac Family. I am loving my new to me '21 Cadillac Escalade. Thank you again Julio and team. More
by amiedaubmann
Employees Worked With
