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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
August 01, 2024
Jamie is a Prince. His honesty is amazing and I totally trust him and his advice. He worked so hard with my warranty company and basically “won” the battle. This man His honesty is amazing and I totally trust him and his advice. He worked so hard with my warranty company and basically “won” the battle. This man needs a raise!!! More
by HAUBEY
Verified CustomerEmployees Worked With
July 31, 2024
The process to make appointment was fast and easy. All the staff is very pleasant. The concierge service is amazing. All the staff is very pleasant. The concierge service is amazing. More
by SMITHA1978
Employees Worked With
July 29, 2024
Friendly Courteous service words long words long words long words long words long words long long words long words long words long More
by crittengj
Employees Worked With
July 26, 2024
After making a few inquiries online to see if Val Ward had the particular car I was looking for so I test drive it. Upon entering the showroom there were a few salesmen hanging around chit chatting. Julio had the particular car I was looking for so I test drive it. Upon entering the showroom there were a few salesmen hanging around chit chatting. Julio approached me with a welcoming smile and a genuine interest in helping me complete exactly what I came to do. After test driving the Cadillac LYRIQ, I was blown away by the silence of the vehicle and the smooth ride and peppy acceleration. I truly fell in love! More
by karen s. :)
Employees Worked With
July 26, 2024
I absolutely love the concierge service. Best option available. Great staff, very respectful. Thank you Best option available. Great staff, very respectful. Thank you More
by WANDASPALDING
July 24, 2024
Dave McKinney made my service appointment an enjoyable first experience for me after moving from out of state. Previously I wasn’t happy with customer service and treatment at other GM service centers. I first experience for me after moving from out of state. Previously I wasn’t happy with customer service and treatment at other GM service centers. I chose a Cadillac center hoping for a change in environment. I am pleased I gave Val Ward Cadillac a chance, because they took care of me. More
by scrface211
July 24, 2024
One of the best experiences I’ve ever experienced purchasing a vehicle. Everyone worked very well together. I would absolutely buy from this company again. purchasing a vehicle. Everyone worked very well together. I would absolutely buy from this company again. More
by DYLANSRV
July 22, 2024
Great dealership , I highly recommend it to everyone. Will buy next time from Val Ward. Will buy next time from Val Ward. More
by tamerajf
Employees Worked With
July 20, 2024
All personnel involved from Val Ward assisted in securing the vehicle model and color we wanted in a timely fashion. the vehicle model and color we wanted in a timely fashion. More
by bechvala
July 20, 2024
Our Salesman, Bill Griffith, was great, he made the entire process seamless. He patiently answered all our questions, and he was well organized on the day we picked up the car. I suggest if you are in entire process seamless. He patiently answered all our questions, and he was well organized on the day we picked up the car. I suggest if you are in the market for a Cadillac that you give Bill a call. More
by tearena
Employees Worked With
