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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
August 15, 2024
Trey is without a doubt the head of a Great organization and Dan, Jamie et el are fantastic associates and Dan, Jamie et el are fantastic associates More
by JOHN.STULTZ
Verified CustomerEmployees Worked With
August 12, 2024
They are professional and prompt with their service. t is always a pleasure to deal with Val Ward Cadillac t is always a pleasure to deal with Val Ward Cadillac More
by LTRSUNLTD
Employees Worked With
August 09, 2024
Although there was a slight problem with a wiper blade it was corrected promptly with a minimum amount of effort on my part and no cost. Very happy. was corrected promptly with a minimum amount of effort on my part and no cost. Very happy. More
by Caddy
Employees Worked With
August 08, 2024
Good scheduling for routine maintenance. Checked for any outstanding service bulletin, none were found. Nice waiting area Checked for any outstanding service bulletin, none were found. Nice waiting area More
by BOUSE002
Employees Worked With
August 07, 2024
Everyone did good with one disappointing issue: car prep. It was delivered after an employee drove it 200+ miles from Daytona Beach to Ft Myers. He/she should have notified service that the vehicle pulled t It was delivered after an employee drove it 200+ miles from Daytona Beach to Ft Myers. He/she should have notified service that the vehicle pulled to the right. Within 24 hours of receipt, I was back for an alignment. Also, the dashboard went black two times within two weeks of receipt. had to drive it back 30 minutes with no dashboard (all black) to get two software updates on the computer dash and one on the audio system. All this should have been done before delivery while the vehicle sat on their lot for almost a week. Otherwise, am happy with the XT4. More
by bechvala
August 05, 2024
consistently efficient and thorough in explanations and scope of vehicle inspection. Will have all service work done at the dealership. scope of vehicle inspection. Will have all service work done at the dealership. More
by BEHLINGR
Employees Worked With
August 04, 2024
Excellent service and support. On time with little wait. All concerns were addressed. Knowledgeable staff and professional in every aspect. On time with little wait. All concerns were addressed. Knowledgeable staff and professional in every aspect. More
by DMDBRADY
August 03, 2024
Dave and Jane are awesome. Took care of our needs and could not have been more accommodating. Treated with respect and care. would highly recommend Val Ward to family and frien Took care of our needs and could not have been more accommodating. Treated with respect and care. would highly recommend Val Ward to family and friends. More
by RYPATR2@aol.com
August 02, 2024
August 02, 2024
Excellent service, sales help and overall a positive experience. Jose and Bill could not have been nicer and I felt taken care of. experience. Jose and Bill could not have been nicer and I felt taken care of. More
by francesreynolds
