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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
728 Reviews

728 Reviews of Uptown Ford Lincoln - Service Center

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September 04, 2024

Always outstanding service. Always outstanding treatment. Always outstanding facility. I can’t think of anything else More

by ronrafalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service customer
Sep 07, 2024 -

Uptown Ford Lincoln responded

We’re grateful for your business and appreciate you taking the time to share your rating with us!

August 30, 2024

Gracias por todo. Me gustó el servicio que yo recibí. Gracias. Gracias. Gracias. Hasta vemos otro día. More

by espanolreina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine in service
Sep 18, 2024 -

Uptown Ford Lincoln responded

Thank you for your 4 star rating. Is there anything we can do to earn 5 stars next time?

August 28, 2024

We appreciate the service department’s honesty in our vehicle repairs. We have bought two vehicles from Uptown and enjoyed working and talking with John Pentler. More

by AHILGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pentler
Sep 07, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

August 23, 2024

Super slow service, no return phone calls except for Joe he Joe was very responsive, More

by TMBORGARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t work with sales
August 23, 2024

They were timely. Did an analysis to determine what the problem might be. Service manager was very knowledgeable and responsive. More

by LAKER4042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

August 22, 2024

My experience with the body shop was not positive. They made empty promises of having my car's paint job finishe, it took from May 26-August 20. When the body shop called me to pick up the car, the pa More

by SUEMARGRAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Uptown Ford Lincoln responded

We apologize for the concerns you have had. Please reach out to our Body Shop manager Nick at any time during the week to discuss this. They are there until 5 pm. 414-771-9000

August 22, 2024

Convenient, polite, worked with me to purchase 2022 Escape. Clean waiting area. Like shuttle service More

by BRAULT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in body
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

August 22, 2024

Service was excellent. Also needed tires, excellent recommendation from Lejuan. Have been a customer for 35 years, will continue. More

by pond99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Slovachek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize a team member and give us a 5-star rating!

August 21, 2024

Great service. Good communication. Easy to work with. Fixed right the first time. Will recommend More

by cskniech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

August 21, 2024

I am so happy to give this dealership a high rating for service. They have been great for being on time and have great people to talk with and are easy to work with. I’m glad they understand my concerns an More

by KENNETHGROTHMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Uptown Ford Lincoln responded

Many thanks for your business and the 5-star rating!

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