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This rating includes all service center reviews, with more weight given to recent reviews.
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606 Reviews of Uptown Ford Lincoln - Service Center
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June 08, 2024
The most wonderful and caring customer service. From the receptionists to the service managers to the mecanics to the owner, the service is top notch. They are all very attentive , polite and com From the receptionists to the service managers to the mecanics to the owner, the service is top notch. They are all very attentive , polite and competent. I purchased my vehicles from them for years and wouldn't think of going anywhere else for maintenance. Waiting area couldn't be more comfortable or accommodating. From cable tv to great beverages, bannanas and charging laptop desks. 5 star rating from me. More
by sachsdds98
Verified CustomerEmployees Worked With
Owen
June 06, 2024
Good service, friendly staff. Able to get clear explanations of service needed, and costs charged: Able to get clear explanations of service needed, and costs charged: More
by GNYT
Employees Worked With
June 03, 2024
I have always had a good experience here. The staff are friendly, explain issues as they arise and go the extra mile to help the customer. The staff are friendly, explain issues as they arise and go the extra mile to help the customer. More
by Guest
Employees Worked With
Not listed in sales. Miso was great in repair shop.
June 02, 2024
I went in for an oil change and they noticed a issue with my tires lugnuts. They let me purchase them and they installed them at no cost. Very trustworthy. my tires lugnuts. They let me purchase them and they installed them at no cost. Very trustworthy. More
by Roger
June 02, 2024
Generally have had good experiences with this dealership. NOT THE CASE WITH MOST RECENT APPOINTMENT!!! Dealership service department opened LATE. Service technician left greasy handprints on vehicle NOT THE CASE WITH MOST RECENT APPOINTMENT!!! Dealership service department opened LATE. Service technician left greasy handprints on vehicle door and hood. Most disappointing was the fact that whomever sat inside my vehicle and/or drove it on the lot left a HORRIBLE SMELL of sweat and body odor inside my vehicle. Smell was horrible and required a can of Lysol to get rid of. This lack of personal hygiene REFLECTS POORLY ON UPTOWN FORD AS A WHOLE. Will likely change to a different Ford Dealership for all future service AND WILL NOT CHOOSE OR RECOMMEND THIS DEALERSHIP TO ANYONE. VERY BAD EXPERIENCE More
by kd4ygg
Employees Worked With
None
June 01, 2024
The Uptown Lincoln location and it's customer service representatives are wonderful. Very knowledgeable and patient. representatives are wonderful. Very knowledgeable and patient. More
by MPH2651
Employees Worked With
May 29, 2024
I received good service when I brought my vehicle in for a recall and oil change. The staff are very friendly and I’m pleased with the work they do. a recall and oil change. The staff are very friendly and I’m pleased with the work they do. More
by JANESKATZ5
Employees Worked With
Austin
