University Volvo
Charlotte, NC
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499 Reviews of University Volvo
They were quick and easy to work with. They made me want to come back. I left knowing that I had someone I could call if i had any questions or concerns. I leased a car and have no questio They made me want to come back. I left knowing that I had someone I could call if i had any questions or concerns. I leased a car and have no questions about my next car being a Volvo and getting it from their dealership the next time i need a car. More
This dealer has amazing service! I rolled in with 15 minutes to closing and they provided such excellent and kind service that we decide to BUY a pre owned Volvo from them. TJ Burl I rolled in with 15 minutes to closing and they provided such excellent and kind service that we decide to BUY a pre owned Volvo from them. TJ Burleson in service was so knowledgeable while Alton Crawford and Daniel Lechner facilitated a quick and fair deal on a certified pre owned XC 60. If you want excellent service with a smile spend your time and money at University Volvo More
Arrived 20 minutes early, but was taken in, and had a thorough discussion with the Service Writer immediately. They gave me a text number to contact the Service crew at any point while I was in their mod thorough discussion with the Service Writer immediately. They gave me a text number to contact the Service crew at any point while I was in their modern and convenient waiting room. Then, my car was ready right on time, the charges and overall inspection were explained, my vehicle was washed, and I was out the door. Outstanding and professional in every way. That’s why I have purchased my last three vehicles from them, and will continue to do so. More
Best car buying experience in a lifetime. Alton and his team at University Volvo provided exceptional customer service from the time I walked in and drove off with my brand new Volvo XC90 Ult Alton and his team at University Volvo provided exceptional customer service from the time I walked in and drove off with my brand new Volvo XC90 Ultimate edition. University Volvo provides white glove service, no games, no hassles just excellent service. This is the first car that I've purchased and cant wait to purchase my next. As a matter of fact I've already asked Alton to put me on the list for the new arrivals of the EVXC90. After my experience with University Volvo I will be a life long customer. Alton, made sure I knew how to operate my new vehicle from top to bottom. He did this standing in 90º weather after his shift was over. His dedication and commitment to excellence has won me over as a repeat customer at University Volvo. I also appreciated the subject matter expertise and his enthusiasm as he shared about Volvo's ranking in safety and quality. Last but not least, the finance manger and the GM Jeff were provided exceptional customer service and they are dedicated to the Volvo brand. It goes without saying that my experience was second to none. I'm officially apart of the Volvo family! More
No pressure sales department. The vehicle I purchased was used and the team sent me home with a beautiful ride. They corrected every small detail I had requested. The vehicle I purchased was used and the team sent me home with a beautiful ride. They corrected every small detail I had requested. More
Had a very good service experience. Check in was smooth, my service advisor set expectations on the planned work, the waiting area was comfortable and the work was conducted as expecte Check in was smooth, my service advisor set expectations on the planned work, the waiting area was comfortable and the work was conducted as expected. More
Great dealership good experience when we purchased our SUV. Service has always been very good, almost all problems we have had have been with electronics and updates, University has always been able to c SUV. Service has always been very good, almost all problems we have had have been with electronics and updates, University has always been able to correct. More
Alton was fantastic. Helped throughout the whole process from email inquiry to getting gas in the new car on the way out. Helped throughout the whole process from email inquiry to getting gas in the new car on the way out. More