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University Volvo

Charlotte, NC

4.9
499 Reviews

7716 North Tryon Street

Charlotte, NC

28262

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499 Reviews of University Volvo

November 18, 2023

The service was exceptional. Raven checked me in quickly and courteously. The car came back in excellent working order after after an extended visit. Very considerate that they More

by rsevierclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven
November 01, 2023

I took my car the because the indicator light came on showing low tire pressure . The first time they put air in the tire . 2 weeks later same problem same tire they claim they fixed it . Now around anot More

by Leomcturner5478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tonjue Burleson
October 31, 2023

Very good service. Worth the drive from 40 minutes away. The team is consistent. I also enjoy the waiting area. More

by norelleb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 14, 2023

They delivered on all items promised in a timely manner. . the salesman Mr Harris was exceptional and upon delivery Evelyn did a great job of explaining the Autos features More

by llogan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Results Harris, Daniel Lechner
October 01, 2023

Needed a tire replacement. Dropped it off and they handled it within a day. I showed up late and fortunately someone was still there and got us checked out before they left f More

by brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Goodman, AJ Varrichione, Bob Kennedy, Greg Cole, Daniel Lechner, Johnny Dunbar
September 27, 2023

The entire process was seamless, it is our second deal with this dealer and both times were a pleasure and easy process. Highly recommend this dealership. More

by John A
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Goodman, AJ Varrichione, Daniel Lechner
September 25, 2023

Tonya is the best service manager. She is always responsive and makes sure that you feel important as a customer. Volvo's commitment to excellence extends to University Volvo's Service More

by dekieser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Sep 25, 2023 -

dekieser responded

Thank you.

September 19, 2023

Needed help updating software in my Polestar 2. Personnel were outstanding. I would high recommend them to others. More

by klmncusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service woman.
September 03, 2023

From the first day I walked into University Volvo and met Jonathan Nisi, to going through finance with Daniel, my experiences were great. Would highly recommend this dealership. More

by markhowell52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nisi, Daniel Lechner, Johnny Dunbar
September 01, 2023

Tonya was fantastic. She made what could have been a painful experience, a very easy and dare I say enjoyable visit. It is the little things! The fact that you not only More

by matthew.shall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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