University Volvo
Charlotte, NC
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499 Reviews of University Volvo
1st Volvo Great experience The Volvo V60 Cross Country is the only car I have ever bought that is not a Subaru! Great experience with AJ and everyone we came in contact with at The Volvo V60 Cross Country is the only car I have ever bought that is not a Subaru! Great experience with AJ and everyone we came in contact with at University Volvo. The car is awesome we are planning to keep it for the length of the great 120,000 mile extended warranty - if not longer. More
Great Service -- From Start to Finish Like a lot of people, I was really excited about the new Volvo XC90 and it was clear from the start that AJ and the others at University Volvo shared Like a lot of people, I was really excited about the new Volvo XC90 and it was clear from the start that AJ and the others at University Volvo shared my excitement. I decided to order the T8 plug-in hybrid. As is common with a lot of new products in technology, there were inevitable delays in the delivery of my new vehicle. However, I was always kept up-to-date with the latest and never felt like I had been forgotten. Once she finally arrive, AJ took all the time I needed to explain every feature of the vehicle with me and I've never had a more painless experience in financing a new car than I had with Greg. They were even happy to look outside of Volvo financing to find the best fit for me. Would definitely recommend. More
Best dealership around! We shopped at several different Volvo dealerships when purchasing our new XC90. This was by far the best dealership we dealt with. AJ was thorough, ve We shopped at several different Volvo dealerships when purchasing our new XC90. This was by far the best dealership we dealt with. AJ was thorough, very responsive to questions and very helpful and informative on educating us on the new car! He has even been available after our purchase to answer questions as we learn how to use all of the features. Greg made completing the deal easy and seamless! Everyone in the dealership is friendly and helpful and they definitely have the best pricing ! I can't say enough good things about this dealership. More
Great Experience AJ was an absolute pleasure to work with. Extremely knowledgeable, professional and patient as we moved through the process. AJ is always very respons AJ was an absolute pleasure to work with. Extremely knowledgeable, professional and patient as we moved through the process. AJ is always very responsive and let's you know everything he can upfront. I'd recommend he and Greg to anyone, they do a great job. More
First time with the Volvo brand I had a great experience with AJ and the whole University Volvo team. They were very transparent during the whole process and kept me informed as to w I had a great experience with AJ and the whole University Volvo team. They were very transparent during the whole process and kept me informed as to when our car would arrive. The new XC 90 is a hot item and this staff is very knowledgeable about all its new features. This car was a surprise gift for my wife and they made it possible ... a huge bow was also included. Thanks again AJ and Greg More
I'm a returning customer!! This is the 2nd time that I have purchased an SUV from University Volvo. Recently when I purchased the new 2016 XC90, I worked with both Jeff Goo This is the 2nd time that I have purchased an SUV from University Volvo. Recently when I purchased the new 2016 XC90, I worked with both Jeff Goodman and AJ Varrichione. They were both extremely knowledgeable and professional, and I really felt like they wanted my business and tried to create a deal that I would be happy with. I also worked with Jeff Goodman 4 years ago when I bought my first XC90. I would recommend this dealership to anyone. The employees are extremely courteous and I did not feel pressured into making a decision. I am very happy with my new car. Leslie V More
total disappointment I had my 09 S80 serviced at this dealer and they bragged about how much better they were than Charlotte Volvo. I get my car back and the very next day I had my 09 S80 serviced at this dealer and they bragged about how much better they were than Charlotte Volvo. I get my car back and the very next day my lower splash gaurd under the engine falls off. It is destroyed. Never had this happen with Charlotte Volvo working on my car. Let's see if university Volvo steps up and replaces it like they should. Will report back later More
On Again Off Again Life's events sometimes get in the way of finishing things less important. Such is the story of purchasing our new XC60. Despite coming close on two Life's events sometimes get in the way of finishing things less important. Such is the story of purchasing our new XC60. Despite coming close on two different vehicles over several months I was never able to commit. On the third go around AJ and Jeff patiently went to work once again, identified a vehicle and structured a very competitive deal. Apparently third time was a charm as the deal was finalized on a Friday with delivery the following Tuesday. Throughout the process AJ remained patient and professional. Over the same period I visited the dealership numerous times, seemingly always on AJ's day off - No problem as Jeff seamlessly took charge. When day of delivery finally came I was once again pressed for time. The University team professionally accommodated as AJ helped familiarize my wife with her new Volvo while Greg and I finalized the transaction paperwork. Here again no last minute sales antics, just efficiency and professionalism. Next year I hope to replace my X5 but unfortunately for BMW University Volvo is likely to be my first and last stop. More
Excellent Customer Care A.J. made me feel like his only customer. Super knowledgeable, friendly, and no pressure. University Volvo has been our choice for car buying for the A.J. made me feel like his only customer. Super knowledgeable, friendly, and no pressure. University Volvo has been our choice for car buying for the last 10 years. They’ve earned our trust, respect, and our repeat business. Special thanks A.J. for coming over on your VACATION day to finalize the deal. You just don't get that kind of commitment anywhere else in Charlotte. Cheers! Chris Jones...proud owner of a new 2015.5 S60. More
Great customer experience!!! Thank you for helping me find the exact car I was looking for. AJ was super helpful and laid back! They even delivered the car to my job! Thank you for helping me find the exact car I was looking for. AJ was super helpful and laid back! They even delivered the car to my job! More