University Volvo
Charlotte, NC
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499 Reviews of University Volvo
Outstanding customer service from the moment we called to schedule an appointment until our vehicle was ready to go. Very satisfied with our visit. schedule an appointment until our vehicle was ready to go. Very satisfied with our visit. More
Great customer service. Pre delivery communication was prompt and excellent. Delivery day was seamless and the time spent running through the details of the car much appreciated. prompt and excellent. Delivery day was seamless and the time spent running through the details of the car much appreciated. More
Very responsive to all needs and questions. The absolute picture of customer service. Online scheduling and follow up was quick, accurate, and very user friendly. University Volvo has the best team over a picture of customer service. Online scheduling and follow up was quick, accurate, and very user friendly. University Volvo has the best team over all aspects of their business (this last was a service appointment, but, I also purchased my Volvo from them). More
Good communication. Responsive to our questions. Being from out of state the delivery and handoff was great. Friendly and courteous willing to work with us. Appreciated being picked up at the airport. from out of state the delivery and handoff was great. Friendly and courteous willing to work with us. Appreciated being picked up at the airport. More
Great experience knowledgeable service staff. I never feel like they try to up-sale me when I get service. I appreciate the clean waiting area and restrooms, as well. feel like they try to up-sale me when I get service. I appreciate the clean waiting area and restrooms, as well. More
Very accommodating for my service needs. Art was professional and courteous and I appreciate it. This was my first visit since buying my car and I was quite pleased. From purchase to service, Univer professional and courteous and I appreciate it. This was my first visit since buying my car and I was quite pleased. From purchase to service, University Volvo does not disappoint. More
University Volvo is definitely worth the drive for me because I am treated like family there. Both Art and Andrew are always positive, professional and so easy to work with or just chat about new things because I am treated like family there. Both Art and Andrew are always positive, professional and so easy to work with or just chat about new things happening in the Volvo world. I appreciate it. More