University Kia of Durham
Durham, NC
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Our experience was very positive, from a friendly welcome at the door to the knowledgeable salesman AJ, and finally the outside the box approach to our specific needs by General Manager Arik. No other deale at the door to the knowledgeable salesman AJ, and finally the outside the box approach to our specific needs by General Manager Arik. No other dealers we visited attempted to find a creative solution like Arik did. More
Devonte Floyd was great. I did not feel hassled with him. He meet and beat all my expectations. Explained everything in detail. All other staff members greeted me by name and offered drinks and snacks him. He meet and beat all my expectations. Explained everything in detail. All other staff members greeted me by name and offered drinks and snacks as I waited. I was on a time crunch and they was on point. Thank you all. I would highly recommend them to anyone. More
I have purchased two Tellurides from University Kia- Sharon was my salesperson both times. She is wonderful to work with and my purchasing experience was seamless. I highly recommend University Kia. I a Sharon was my salesperson both times. She is wonderful to work with and my purchasing experience was seamless. I highly recommend University Kia. I also take my car there for service and am very happy. More
This was the first new car I have purchased in about 20 years. Kim Wedge in Durham was my sales rep and she was very informative, knowledgeable, and up front. She did not make me feel pressured or pressure years. Kim Wedge in Durham was my sales rep and she was very informative, knowledgeable, and up front. She did not make me feel pressured or pressured. I have been to a couple dealerships before this that I found the sale rep to say what they thought I wanted to hear to not follow through in the end. I didn't feel like that with Kim at all. Awesome experience. More
I honestly loved the service and everything I was presented with - very smooth very respectful. Made everything run great ! I’m so happy to be apart of the Kia family so excited . I loved it . Stev presented with - very smooth very respectful. Made everything run great ! I’m so happy to be apart of the Kia family so excited . I loved it . Steve Aikens. More
I would like to express my appreciation for the excellent customer care I received from your dealership on Durham-Chapel Hill Blvd., Durham, NC on my visit Friday, March 12. I mainly interacted with Michael customer care I received from your dealership on Durham-Chapel Hill Blvd., Durham, NC on my visit Friday, March 12. I mainly interacted with Michael Teasley, Sales Consultant and Joe Billingsley, Sales Manager. Both were attentive and extremely helpful. I was interested in a 2018 Kia Sportage. Michael showed me a 2018 Kia. I was drawn to this particular vehicle with all it features. Not that I was looking for all those features, the vehicle was just so nice. Michael was very patient and eager to ensure that I was happy with that particular vehicle. Joe addressed my financing concerns and he also wanted to know how I liked the vehicle. He went above and beyond when I expressed my concern about driving in the dark. He permitted me to leave the vehicle at the dealership that night and pick it up the morning. I have purchased cars from other dealerships before; however, I have never experienced this kind of customer care or follow-up. Would I recommend University Kia? Yes, highly. Sincerely, J. Love Coleman More