University Kia of Durham

I had a fantastic experience work with the dealer. Everything they promised me was fulfilled. Will let to Univerisity Kia in the future when I decide to purchase another vehicle. Everything they promised me was fulfilled. Will let to Univerisity Kia in the future when I decide to purchase another vehicle. More

They went above and beyond to provide a good experience. It would be even better if they didn’t create artificial barriers for closing the sale. It would be even better if they didn’t create artificial barriers for closing the sale. More

From the moment you walk in you can feel the difference. .. Very friendly, professional and they know their product. Allan Ali was our sales representative and he knew how to present the Telluride, so that .. Very friendly, professional and they know their product. Allan Ali was our sales representative and he knew how to present the Telluride, so that we became more and more comfortable with the myriad of new features especially the safety features. After the test drive, I knew this car handled well and was very easy to maneuver in several different situations. My husband was impressed with the comfort of the back seats and the smooth ride. We are the proud and happy owners of a new 2024 Telluride. More

This dealership manners were very professional, helpful, hard working, and fair. I recommend them for ma visit. hard working, and fair. I recommend them for ma visit. More

Vehicle service scam Took my vehicle to University, Kia, in Durham yesterday for an oil change, and was told that I needed to have the brake fluid replaced for a cost of $150 The manual states to inspect a in Durham yesterday for an oil change, and was told that I needed to have the brake fluid replaced for a cost of $150 The manual states to inspect all fluid levels but no where does it say to replace the brake fluid when I presented this information to the service department they backed off requesting that I change the brake fluid In addition, they refused to check the brake pads, because I did not order the tire rotation More

Bought a new 2024 Telluride here. We love it. Rodney was an awesome sales rep. Extremely knowledgeable and very friendly. It was a perfect experience. We love it. Rodney was an awesome sales rep. Extremely knowledgeable and very friendly. It was a perfect experience. More

Shady “bait & switch” tactics to get you in the door. They lie and misrepresented what they were claiming to sell me. Lured me in with a low price, claiming it was for a Forte LXS. But it was an LX model They lie and misrepresented what they were claiming to sell me. Lured me in with a low price, claiming it was for a Forte LXS. But it was an LX model. Lied when I asked him to confirm. Then claimed he had a new LXS. But tried to sell us a used one. Claimed it was a mixup when I realized it was used, not new. We walked out. Would NOT recommend this place. More

Michaell Teasley was Awesome, friendly professional. Explained everything, He made the tedious task of buying a new car smooth and efficient. we would most definitely recommend Michael to family and fri Explained everything, He made the tedious task of buying a new car smooth and efficient. we would most definitely recommend Michael to family and friends.. More

I’ve leased my last two Kias from University Kia, and I’ve found the entire process there to be very pleasant and efficient. There was never any pressure, and they bent over backwards to meet my budget a I’ve found the entire process there to be very pleasant and efficient. There was never any pressure, and they bent over backwards to meet my budget and expectations. I love their clean, modern showroom and their knowledgeable, responsive staff. More

A great deal of effort expended by staff, but once a deal is agreed and hands are shaken, one is no longer "a customer"-- but a doormat whose time and good will are as nothing. happily there is Burlington, is agreed and hands are shaken, one is no longer "a customer"-- but a doormat whose time and good will are as nothing. happily there is Burlington, Wake Forest, and Battleground /Greensboro, all a pleasant drive away. More