University Kia of Durham
Durham, NC
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Michael Teasley, Sales Consultant and Nick Bell, Finance Manager, Both helped me to be able to finance my new car. Didn’t have no idea that I was going to purchase a car that day, I went in to get an oil ch Manager, Both helped me to be able to finance my new car. Didn’t have no idea that I was going to purchase a car that day, I went in to get an oil change and came out with another brand new car. These guys are awesome, they are definitely the ones you ask for when purchasing a car, even with a low credit score. More
The staff at the dealership were extremely friendly and accommodating, going to above and beyond to ensure their customer’s satisfaction. I greatly recommend this dealership! accommodating, going to above and beyond to ensure their customer’s satisfaction. I greatly recommend this dealership! More
I had the best experience buying a used car at Kia of Durham. Aaliyah Stevens made the process easy, and enjoyable. I was fed and provided with refreshments during the process- very important for me, and Durham. Aaliyah Stevens made the process easy, and enjoyable. I was fed and provided with refreshments during the process- very important for me, and given time to make decisions regarding the purchase and added options. All my questions and concerns were answered effectively and with patience. I will use this dealership if/when I look for another vehicle More
I ordered a Niro plug in hybrid in September 2023. It was delivered in March 2024. The staff answered all questions openly and fairly. The purchase was handled well. I have nothing but good things to It was delivered in March 2024. The staff answered all questions openly and fairly. The purchase was handled well. I have nothing but good things to say about these guys and would recommend them to others looking for a new Kia. More
I have had many distasteful experiences with car dealerships but University Kia was a breath of fresh air! I have worked with Allan Ali twice and each time he has been professional and beyond helpfu dealerships but University Kia was a breath of fresh air! I have worked with Allan Ali twice and each time he has been professional and beyond helpful. Any question I asked he could answer. In addition, the buy felt natural. He was truly interested in what I wanted and what was in my best interest. Allan had a list of cars prepared for us to look at before we arrived at the dealership and that was extremely helpful. I would recommend anyone looking for a car to give Allan a call. More
All I can say is AJ, AJ, AJ! !!!!! He is the ULTIMATE in genuine, down-to-earth customer service and I will be forever grateful that my hubby and I had the privilege of doing busi !!!!! He is the ULTIMATE in genuine, down-to-earth customer service and I will be forever grateful that my hubby and I had the privilege of doing business with him. We'd already had a horrible car buying experience at the Kia in Southern Pines, so I was pretty skeptical about even visiting another car dealership. But any and all fears just evaporated the moment that AJ came around the corner, greeting us with his Jaimie Foxx smile! It was so bright and kind that I just knew we would be in good hands. I ended up trading my vehicle for the cutest little Kia Soul ever (with an adorable sunroof), got a great deal in the trade-in, and got a pre-owned certified Kia Soul for a great deal as well. AJ made sure that all paperwork was taken care of in a timely manner so that we weren't waiting around any longer than we absolutely had too. When I tell you that I felt that our time was TRULY valued, it really was. At some point, I'm coming back to get that gorgeous EV9 or Telluride and we'll be knocking on AJ's door lol. On another note, and this is HIGHLY unusual, the finance guy, Daniel, was super kind and non-pushy. He gave me all of the financing options I had, the pros and cons of having my own financing vs Kia financing, and a plethora of other dearly needed information. You can tell a lot from a person's handshake and both Daniel and AJ had the same qualities of a firm handshake, direct eye contact, and a genuinely kind smile. I am not exaggerating when I say that my hubby and I will NEVER go anywhere else to purchase a car and AJ will always be our go-to man. I absolutely LOVE University Kia! More