University Kia of Durham
Durham, NC
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I had a great experience with Landy here who spent a lot of time working with me and my family. We had a very comprehensive test drive. The entire experience answered all my questions and made me feel comf of time working with me and my family. We had a very comprehensive test drive. The entire experience answered all my questions and made me feel comfortable and taken care of. I appreciated how I was treated and I felt they were full of integrity and in it for me and for a good and positive experience. More
WORST new car buying experience ever. Car was on order for over 13 months and when it arrived it lacked a number of the options we had ordered (e.g., rear cargo mat and wheel locks). Neit Car was on order for over 13 months and when it arrived it lacked a number of the options we had ordered (e.g., rear cargo mat and wheel locks). Neither management nor staff know their product. They tried to tell me the plastic cover underneath the motor was the skid plate that was ordered with the vehicle. Also, dealership added an extra $2.2K to the car's price and passed it off for extras they added, which are basically worthless. If we had not waited for 13+ months for this car, I would have asked for my deposit and walked out of the dealership. This was our 2nd Kia. Our first Kia was purchased at Tri-City Kia, Eden, NC and was a far better experience. No plans to return to this dealership. More
Worked with Pa. He was very patient with me. I tested several cars before finding the right car. Everyone at the dealership was very friendly and accommodating. This He was very patient with me. I tested several cars before finding the right car. Everyone at the dealership was very friendly and accommodating. This is my 3rd purchase from this dealership. Thank you to everyone for your assistance. More
Worked with Allan to trade in my Kia for a newer one! Best ever experience working with him as well as Nick in finance. Spoke with Sharon as well and everyone there is always so pleasant and accommodatin Best ever experience working with him as well as Nick in finance. Spoke with Sharon as well and everyone there is always so pleasant and accommodating. I take my car there for service and always great experiences from everyone, I’ve been other places and refuse to return because of the customer service but at University it’s all around great and that’s the main reason when looking at a newer car I stuck with what I like as well as the service, I can’t say enough good about University Kia!!! Great assets to the company and keeps with company in great standings! Kudos to you all!!! More
Michael Teasley, Sales Consultant and Nick Bell, Finance Manager, Both helped me to be able to finance my new car. Didn’t have no idea that I was going to purchase a car that day, I went in to get an oil ch Manager, Both helped me to be able to finance my new car. Didn’t have no idea that I was going to purchase a car that day, I went in to get an oil change and came out with another brand new car. These guys are awesome, they are definitely the ones you ask for when purchasing a car, even with a low credit score. More