
University Kia of Durham
Durham, NC
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My wife and I had a great experience purchasing a car from University Kia. We negotiated the price by phone and drove 100 miles to complete the deal. And even though, this was a "done deal" when we arriv from University Kia. We negotiated the price by phone and drove 100 miles to complete the deal. And even though, this was a "done deal" when we arrived, all involved took nothing for granted and made this a good experience. Everyone was professional and courteous from beginning to end. More
We had a really good experience at University Kia. We bought a new Carnival and worked with Yoshida. Yoshida was great to work with. She listened well, gave us all the information we needed, and was a We bought a new Carnival and worked with Yoshida. Yoshida was great to work with. She listened well, gave us all the information we needed, and was always transparent and never pushy with the sale. There were a few small hiccups with the paperwork, but remedied quickly. I can't yet speak to the service department, as we haven't utilized them yet, but I would definitely buy a car again from University Kia. More
Sales and contact staff were very honest and open and helpful. Very professional indeed. I have just ordered and bought a new hybrid Sportage from them, and everything was smooth sailing. I cannot yet co helpful. Very professional indeed. I have just ordered and bought a new hybrid Sportage from them, and everything was smooth sailing. I cannot yet comment on the service department as I have not used them. I did compare several dealers in the area (3 others as well as University Kia) before making my choice, and consider this the best of the bunch from which to buy a car. More
I was very impressed by the dealership's consideration to do most of my negotiation before I even went to the dealership. Everyone I dealt with was professional and made it all about me and my car purchase, do most of my negotiation before I even went to the dealership. Everyone I dealt with was professional and made it all about me and my car purchase, From Kia (manager), to Davonte (sales), Landy (finance) to Dewon who made sure to help me return my rental. They made it feel less like a chore and more like a positive experience. More
I received the best customer service during the purchase of my car. From the staff casually walking by asking if I needed anything to my associate Yoshiba, to the finance department. I appreciate their pers of my car. From the staff casually walking by asking if I needed anything to my associate Yoshiba, to the finance department. I appreciate their personal touch. More
Leased a vehicle from Reggie. There was a bit of pressure to make up our minds on the spot despite telling them we only came in that day for a test drive. We ended up walking out There was a bit of pressure to make up our minds on the spot despite telling them we only came in that day for a test drive. We ended up walking out but staying in contact via email and text, negotiating over the next few days. Once the financials were agreed to, I went in to sign the paperwork. Everything was as they said it would be. No bait and switch, etc. Maybe it's a low bar I have for car dealers but everything went about as good as one can expect. Felt like we got a good deal and I would do business here again. More
We had the pleasure of working with Devonte who worked with us in purchasing our new Sorento. Very pleasant experience and 100 percent satisfied with our purchase with us in purchasing our new Sorento. Very pleasant experience and 100 percent satisfied with our purchase More
I had the great pleasure of working with Dewane! Everyone was very friendly and kind as well! I couldn’t have asked for a better team to help get me out of sticky situation. I came in with my vehicl Everyone was very friendly and kind as well! I couldn’t have asked for a better team to help get me out of sticky situation. I came in with my vehicle being broke down and they went out of their way to assist me with financing and get me in a car same day. Genuinely good people work here and I will send anyone to this dealership. Thanks again Dewane and company for the great customer service experience! More