Universal Toyota

Felix is very friendly and professional. He is very knowledgeable and makes me comfortable that he is concerned about my problems He is very knowledgeable and makes me comfortable that he is concerned about my problems More

I leased a car and sold them my Venza. It was a new experience. I never will do that again. There were several hiccups in the procedure that had never occurred before the many vehicles I h It was a new experience. I never will do that again. There were several hiccups in the procedure that had never occurred before the many vehicles I had purchased from Universal over the past 30 years. More

Sales team very knowledgeable. Only thing that was upsetting was getting only one set of key. Salesperson didn’t discuss this until all was set to purchase. I’m hopeful to get othe Only thing that was upsetting was getting only one set of key. Salesperson didn’t discuss this until all was set to purchase. I’m hopeful to get other key as this will incur extra expense. More

Great service, friendly and informative workers. They provider me with detailed information and informed me when my next scheduled checkup would be. They provider me with detailed information and informed me when my next scheduled checkup would be. More

This experience was quick and took in all I was searching for. Thanks to my salesman Ryan Zuniga for his patience and help along with the dealership! Again thanks for everything!! for. Thanks to my salesman Ryan Zuniga for his patience and help along with the dealership! Again thanks for everything!! More

All was very good. No complaints. It was fast service. Justin is always good on feedback on vehicle.. No complaints. It was fast service. Justin is always good on feedback on vehicle.. More

Great experience with Thomas and Jose. They stayed late for us in a purchase . It was probably the most joyful experience me and my wife had buying a vehicle. Very satisfied with trade in They stayed late for us in a purchase . It was probably the most joyful experience me and my wife had buying a vehicle. Very satisfied with trade in and cost. Very honest guys at Universal. More

David Joiner is a extraordinary 5 star sales associate. He is a professional and so knowledgeable with all vehicles on the premise. My experience was stress free and pleasant. I love my new Corolla Hatchba He is a professional and so knowledgeable with all vehicles on the premise. My experience was stress free and pleasant. I love my new Corolla Hatchback. David is a valuable asset to o Universal City Toyota. David Joiner should receive and Employee of the Month. More

We purchased a used car from salesman Elroy Elizondo. He went above and beyond for a great experience. He went above and beyond for a great experience. More

Put a deposit on a new van in January 2024. Never received updates on its arrival. Left messages with two of my salespeople, no one returned my call-ever. On the day it was to arrive I was told Never received updates on its arrival. Left messages with two of my salespeople, no one returned my call-ever. On the day it was to arrive I was told it was sold. I did my part preparing for financing and insurance and this company let me down. When I talked to a floor manager he was only interested in making another sale. More