Universal Toyota

Awesome First Time Buyer Experience! Everyone was very friendly, not pushy either. Overall great experience as a first time buyer, highly recommend this dealership. They exceeded my expec Everyone was very friendly, not pushy either. Overall great experience as a first time buyer, highly recommend this dealership. They exceeded my expectations in every aspect. Hector from finance was awesome, gave clear and accurate info, and very friendly as well. Gabe was awesome as well, felt like I was talking to a friend when dealing with him. Thanks for the pleasant experience! More

Fantastic service! I've been to Carmax where it took an all day process with 4-5 different people but here at Universal Toyota I was taken very good care of by Gabe Agui I've been to Carmax where it took an all day process with 4-5 different people but here at Universal Toyota I was taken very good care of by Gabe Aguilar and Trevor Browning who help me narrow down my search, get the price to fit my budget, sign papers and I was out of there in less than 2 1/2 hours! Best team ever! More

Terrible service Takara airbag recall customer. I received notice of my recall and was to call to have part ordered, I did. I was called when the airbag arrived and wa Takara airbag recall customer. I received notice of my recall and was to call to have part ordered, I did. I was called when the airbag arrived and was given several choices for times and dates. I chose the earliest available 7am. Dropped off the car at 645 am and was picked up by a buddy for breakfast , I was dropped off at 10:40am and asked if my vehicle was ready . It was not, I was told it would not be ready until later that day. Why give options for dates and time of the dealer can't complete the work in a resonable time? I visited this dealer for a cable recall in the last and was not called when the vehicle was ready and had gaps in the steering g collum Where it was not assembled correctly. Stay away and choose a different dealer based on honest reviews. More

Definitely would recommend Universal Toyota! My salesperson AP did an awesome job getting us exactly what we wanted. Product was outstanding and the price was right! Thank you to AP and Luis (M My salesperson AP did an awesome job getting us exactly what we wanted. Product was outstanding and the price was right! Thank you to AP and Luis (Manager)! More

Awesome experince The process was fast and easy. In and out. Ernest did not push the sale, on the contrary he helped us look for alternatives to reach our entire satisf The process was fast and easy. In and out. Ernest did not push the sale, on the contrary he helped us look for alternatives to reach our entire satisfaction. Very knowledgeable and professional. Well done. 8 More

First Time Buyer of a Foreign Car I have always bought American cars and trucks. But Toyota made us a deal we could not turn down. The warranty is out of this world. My son bought i I have always bought American cars and trucks. But Toyota made us a deal we could not turn down. The warranty is out of this world. My son bought is first new car (mom and dad put the down payment in). I can't wait for when it is my wife's and myself time to buy a car. Maybe we can get a family discount. LOL. We will be back when it is our turn. Thank you Nate for being honest with us and making us feel comfortable. More

I have great experience with universal Toyota Ohannes was great sales person who take care of me from A to z thanks also I have great experience with universal Toyota also finance manager was gre Ohannes was great sales person who take care of me from A to z thanks also I have great experience with universal Toyota also finance manager was great thank you guys More

Excellent service, Best in the Business UNIVERSAL TOYOTA.....Is the best Dealership In the San Antonio and surrounding area ...I've visited many other dealership in my quest to purchase my n UNIVERSAL TOYOTA.....Is the best Dealership In the San Antonio and surrounding area ...I've visited many other dealership in my quest to purchase my new vehicle, but universal Toyota surpasses every other dealership in every way..customer care ..product knowledge and overall great buying experience...Jose Otero excited all my expectations in my buying experience...I feel that when buying a new vehicle you don't just purchase a vehicle but you also invest in getting all the other things attached to buying a vehicle...such a great people in sales ,finance,and service, all combine to give you confidence in the product you purchase ...making it my 2017 Toyota tundra....Great job UNIVERSAL TOYOTA...I RECOMMEND ALL MY FAMILY AND FRIENDS TO LOOK FOR THERE NEXT VEHICLE HERE....AND COME SEE JOSE OTERO....FOR AN EXCELLENT EXPERIENCE... More

The SUV I bought is excellent. Wow! Universal Toyota has great dealers, I and my husband met Anthony Rosario, Werner Kroker and Noe Herrera. They are awesome people, imagine when yo Wow! Universal Toyota has great dealers, I and my husband met Anthony Rosario, Werner Kroker and Noe Herrera. They are awesome people, imagine when you had something else in mind that you couldn't get and someone convinced you to buy another car that is even better than the one you had in mind, that's Anthony Rosario. He works with cheerfulness and patient, details every thing for your best understanding and werner Kroker too. I wil recommend them for Byers. Am enjoying my Mazda CX-5 2016. Thanks More

Good experience all around. Bought a Certified Used 4Runner. Our sales rep was Zeke. Bought a Certified Previously Owned 4Runner. Highly recommend Universal and their staff especially Zeke. They were all knowled Our sales rep was Zeke. Bought a Certified Previously Owned 4Runner. Highly recommend Universal and their staff especially Zeke. They were all knowledgeable and courteous and friendly. More