Universal Toyota

Awesome experience. . Hans is the man..3rd time buyer..and Hans always comes through..I'm very happy!! The wait time is not so great..but they were super busy..so take your Hans is the man..3rd time buyer..and Hans always comes through..I'm very happy!! The wait time is not so great..but they were super busy..so take your patience with you.😇 More

Fraudulent This was the worse car buying experience in my life. 1.) Three loans because this company lies and drops the ball. 2.) 42 fraudulent hard hits has r This was the worse car buying experience in my life. 1.) Three loans because this company lies and drops the ball. 2.) 42 fraudulent hard hits has ruined my credit. 3.) They raise the price of the vehicle when you go to sign for the loan. 4.) Car salesman gave false information to us and the loan company. 5.) Poor management and customer service. More

Very good Excellent service from Franco Cruz he was very friendly and helpful to the fullest. Franco was very good in calling us and seeing if three was anythin Excellent service from Franco Cruz he was very friendly and helpful to the fullest. Franco was very good in calling us and seeing if three was anything else he would be able to do for us. We would do recommend his to everyone who is interested in purchasing a new vehicle. We would not expect a sales person to be so much help as he was and still he continues to call just to check how the vehicle is and how we are doing. More

Outstanding service by Cedric George. This is my second purchase from Cedric George at Universal Toyota. He has provided excellent service both times. He is an outstanding salesperson. This is my second purchase from Cedric George at Universal Toyota. He has provided excellent service both times. He is an outstanding salesperson. He has a great personality. Very polite. He takes his time to explain all the electrical systems, and fancy radar system. He know his product. The finance section is a little slow. but once we got in Mr. Marcus Chaves did a great job explaining the extended warranty. My wife an I also enjoyed your out of space computed table. More

Consistently Outstanding! The wife and I have purchased 7 vehicles from Universal Toyota, with superb customer care from front desk, all the way to checkout. Great service, gr The wife and I have purchased 7 vehicles from Universal Toyota, with superb customer care from front desk, all the way to checkout. Great service, great maintenance; our Toyota home! More

Professional Salesmanship Second vehicle purchased at this dealership by same salesman. He is most professional takes time to thoroughly research customer’s concern while giv Second vehicle purchased at this dealership by same salesman. He is most professional takes time to thoroughly research customer’s concern while giving customer the deserved service. Nothing has been s bother to Nate. More

Hands Down for HANS HADEN! Hans put me in a great vehicle with an unbelievably low down payment. He worked hard to find me something I liked that fit into my budget. Go see Hans Hans put me in a great vehicle with an unbelievably low down payment. He worked hard to find me something I liked that fit into my budget. Go see Hans Harden he will listen and make sure you are pleased. More

Outstanding Sales Lady - The best 65 years! My wife and I were very impressed with Valerie our car salesperson. She guided us on the exact vehicles to purchase. Initially, we were there to pur My wife and I were very impressed with Valerie our car salesperson. She guided us on the exact vehicles to purchase. Initially, we were there to purchase a truck only. With her professionalism , communicated skills and outstanding personality, she assisted my wife in also purchasing a 2017 Highlander that was fully loaded. Valerie skills are unsurpassed. She is the reason way we purchased two brand new vehicles. Her sales manager did not appear to be too concern. He never left his chair or introduced himself during the transaction. If it wasn’t for Valerie we would have walked away to another dealership. To sum it up, this young lady knows how to convince customers to purchase and upgrade their current vehicles. I can bet you, her management skills can give Universal Toyota record sales. Consider promoting her - she will have customers return. She is the example for her peers and managers to follow! More

Great Service I would recommend this place to anyone that is looking for a good deal and good service. The salesman Was awesome I will be coming back to I would recommend this place to anyone that is looking for a good deal and good service. The salesman Was awesome I will be coming back to More

Excellent rep Could not have asked for a better salesman Need more people like him. Can you clone him so others can experience the great service he provided Could not have asked for a better salesman Need more people like him. Can you clone him so others can experience the great service he provided More