Universal Toyota

Quick and easy My salesman Candelario listened to what I wanted and never pressured me into something different. Very friendly and honest. He showed me vehicles from My salesman Candelario listened to what I wanted and never pressured me into something different. Very friendly and honest. He showed me vehicles from the lowest to the highest price points. In the end I chose what I really wanted. So if you want a good non pushy sales person go see Mr. Candelario Suarez. More

Best dealership! Salesmen were helpful and I got the best price for my vehicle. Have referred all my family to buy from universal. This is the 5 th vehicle I bought fr Salesmen were helpful and I got the best price for my vehicle. Have referred all my family to buy from universal. This is the 5 th vehicle I bought from there More

Replaced 4Runner Xreas suspension system David and Amanda are top rate service advisors that explained everything thoroughly and kept we well informed of progress throughout the service perio David and Amanda are top rate service advisors that explained everything thoroughly and kept we well informed of progress throughout the service period. Loner/Rental folks took great care of us as well. Very satisfied with excellent care. It’s One of the reasons we have a Universal Toyota customer for 14 years. More

Finance Division is Pathetic Recently purchased a 2018 Highlander Limited from Universal and must say up front, the sales staff and all the personnel I dealt with directly were te Recently purchased a 2018 Highlander Limited from Universal and must say up front, the sales staff and all the personnel I dealt with directly were terrific. However, a few days after my purchase, in which I paid cash for the vehicle, both myself and my wife received notices from the McCombs Automotive Group, through Universal, that our credit had been denied. Remember, I mentioned earlier, I paid cash for the vehicle, and have paid cash for every vehicle I ever purchased unless there were some huge incentive to finance for a month or two, paid cash for my home, could buy 50 cars off the Universal lot and pay cash without blinking an eye, and I am told my credit was denied. If my credit is denied, I don't think there will be very many approved so don't waste you time. Despite the very positive impression made with the folks at Universal, the one at McCombs Automotive Group have insured I will never purchase another vehicle from any of their franchises. More

Great! Wonderful staff at Universal! Jose Otero was a great salesman and helped me get a great deal! I would recommend Universal Toyota to anyone who wants a Wonderful staff at Universal! Jose Otero was a great salesman and helped me get a great deal! I would recommend Universal Toyota to anyone who wants a great buying experience! Love my New Tundra!!! More

Fantastic experience everytime Each time I have dealt with J.R. and he is always very courteous. I always leave with a great customer service experience and all the information I n Each time I have dealt with J.R. and he is always very courteous. I always leave with a great customer service experience and all the information I need. I would highly recommend him as well as the universal Toyota dealership. Thank you very much More

Awesome service Service was great by Franco, Frank and Ruben. Everyone was very friendly and knowledgeable about the process of purchasing my lease. Took the time to Service was great by Franco, Frank and Ruben. Everyone was very friendly and knowledgeable about the process of purchasing my lease. Took the time to explain process and introduce me to the service center. More

Enjoyable and stress free! The dealership is very clean and professional! Cameron Moore was very knowledgeable in answering any questions I had for him. Cameron made purchasing The dealership is very clean and professional! Cameron Moore was very knowledgeable in answering any questions I had for him. Cameron made purchasing this truck a great experience! Thank you! More

Very unhappy The worst dealership i have ever had any dealings with. bought a used f250 truck when i went in to look at it it was being serviced. i told sales pers The worst dealership i have ever had any dealings with. bought a used f250 truck when i went in to look at it it was being serviced. i told sales person i would come back next. he said complete check. so i stayed and waited got out there at 9 pm. drove my truck home. Transmission was not shifting correct took the truck back it was 2 quarts of fliud low i guess there service dept didnot do there job. they had truck for about a week must take a long time to put fluid in they called said it was fixed. I drove it and same problem they said bring it back in. They had it for 10 days called said it was fixed did the same thing called and said it was fixed. Truck still had same problem transmission is bad the put another so called fix on it they had truck 2 weeks called and said it was fixed. Picked truck up again had it another 2 weeks did nothing to truck. Now i haved owned truck for 2 months got new title from state. i have driven truck about 8 times in 2 months. Got fed up with there bad service. dropped truck off to get transmission fix and not them. So to sum it up i would avoid doing any business with them ever again. If your looking for a car or truck.my best advice find a another dealer i know will. More

Very positive experience in car purchase My salesperson, Vicki, was extremely knowledgeable and helpful, taking extra care to be sure I understood the workings of the vehicle. Ian, the fina My salesperson, Vicki, was extremely knowledgeable and helpful, taking extra care to be sure I understood the workings of the vehicle. Ian, the financial advisor was also very knowledgeable and efficient. I will look forward to buying another car from them in the future. More