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Universal Nissan - Service Center

Orlando, FL

4.4
147 Reviews

147 Reviews of Universal Nissan - Service Center

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May 06, 2021

Piezas muy caras , no disponible al momento. El diagnostico lo hicieron mal y encontre piezas suertas despues que me debolvieron el auto como que ya estaba listo . . More

by Villanuevaracingstud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Everything done in timely manner. I do not know what else to write. The staff is nice. The place is clean. The bathrooms are clean. They offered water. More

by MARIELYAS.1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Universal Nissan responded

Thank you for this kind review, much appreciated!

May 06, 2021

Jonathan takes good care of me. The BOGO oil change deal was awesome! I hope they run that promotion again. I will be back! Thanks. More

by sarah.chapman1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Arocho
May 06, 2021 -

Universal Nissan responded

We appreciate you taking the time to share your experience with us. Thank you!

May 06, 2021

Customer Service was excellent. I would recommend family and family. Universal Nissan is Best then west Coloinal they give better service. Every time service is great More

by tgordon1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Petgrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Universal Nissan responded

Thank you for such a kind review. We strive to pride the best service and deals to our customers and your happiness is always our mission.

May 06, 2021

My advisor Julian, he was very professional on his job, give advise and showed what parts were not expensive for my packet. Everything was done like he said 3 hrs. Pass this to his supervisor. Thank you J More

by Rickb1191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Advisor
May 06, 2021 -

Universal Nissan responded

Thanks for sharing your experience with us! We will pass this on to Julian. Have a great day.

May 06, 2021

Muy mala informacion ya que lleve mi vehiculo para un repuesto que tienen que colocar a este modelo y lleve el vehiculo duro casi quince dias y nunca llego. Llame y me informaron que hasta finales de mes More

by BBBTON555
Recommend Dealer
No
Employees Worked With
Jimmy Casiano
May 06, 2021

Julian is a great advisor and he always takes great care of me. I am so happy with the great service to my Nissan kick More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
May 06, 2021 -

Universal Nissan responded

Thank you, for this wonderful review!

May 06, 2021

The service was done quickly, the people were very helpful and friendly and love the complimentary car wash. I am not going anywhere to get my next car service done but this same location. More

by pepito_teresita
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lino
May 10, 2021 -

Universal Nissan responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

May 06, 2021

There is no communication the person talked to did not show up. They changed spare parts to my back door car but didn't fix but still charged the whole amount. Not a good service. More

by dessmojica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Collin Petgrave was great, I like his friendliness and patience. Give him a good raisebwhen you do his review!. The service was good and fast. More

by lgsams91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Petgrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Arocho
May 10, 2021 -

Universal Nissan responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

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