Back

Universal Nissan - Service Center

Orlando, FL

4.4
147 Reviews

147 Reviews of Universal Nissan - Service Center

Sort by
May 07, 2021

I had a great experience getting my car serviced at Universal Nissan! Jonathan and Himanshu were both very nice and answered questions I had about my car! The actual car service was also faster than I More

by cmv112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Himanshu Patel, Jonathan Arocho
May 10, 2021 -

Universal Nissan responded

Thank you, for this wonderful review!

May 07, 2021

Patel Did an outstanding job, taking care of the repairs on my car and making sure my family was safe. He has outstanding communication skills and he’s very detail. Great job thank you Patel More

by Michael_dreier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patel - service rep
May 10, 2021 -

Universal Nissan responded

Thank you for this kind review, much appreciated!

May 07, 2021

The service department was able to accommodate my vehicle without an appointment. The staff was professional, courteous, and accurate with the estimate to replace the tire. More

by STACIE.EDMONSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Nissan responded

Thank you for this kind review, much appreciated!

May 07, 2021

My service there is always great. My advisor Jonathan Arocho is knowledgeable and friendly. My times there are usually short and if I add things to do he always lets me know it will take longer than norm More

by FUENTES0665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Petgrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Arocho
May 10, 2021 -

Universal Nissan responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

May 07, 2021

It is my favorite dealer because the staff always want to help you to resolve any issues. They have a great cafeteria with such a good taste. More

by EMERALDACUPUNCTURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Nissan responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 06, 2021

1. Stop raising your prices on your long term customers out of nowhere with no real reasoning other than the price just went up. Or switching what type of oil I use without my knowledge. 2. Stop harassing More

by KASSANDRA
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Arocho
May 06, 2021

The service was great and my advisor always goes above and beyond. I woukd recommend my friends and family members to do business with Nissan. More

by ROBENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Sanchez
May 06, 2021 -

Universal Nissan responded

Thank you, for this wonderful review!

May 06, 2021

Awesome!!!!!!!!! These guys were great. Well informative. Personally you guys were even better than my own Nissan crew. If you guys were closer you would see me regularly. Thanks much. Keep up the good work More

by RLANCLOS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Petgrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Arocho
May 06, 2021 -

Universal Nissan responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 06, 2021

I’ve been buying cars from this dealership for years . Although the faces and names have changed. I will still continue to buy cars and get my service at the dealership More

by GERALDZ407
Recommend Dealer
Yes
Employees Worked With
Julian is a very good service advisor. Always does me right
May 06, 2021 -

Universal Nissan responded

We appreciate this wonderful review and your loyalty! We will pass this on to the team. Take care!

May 06, 2021

Universal has done wonders with my car. They covered all of my car issues with the extended warranty I have in place. I was so pleased, especially relocating here from another state. Julian was my advisor b More

by Cadderly16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
May 06, 2021 -

Universal Nissan responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

...
7
...