Universal Nissan - Service Center

Hello. I had diagnostics run on my Nissan Rogue transmission. They said the car transmission was completely broken and needed a new transmission. The estimate was around $4200. I later found out th transmission. They said the car transmission was completely broken and needed a new transmission. The estimate was around $4200. I later found out that those CVT transmissions were originally defective by Nissan and there is a class action lawsuit on that. They have not provided the diagnostics report either. Not very impressed. More

I have been a customer for over 30 years - back when it was Kissimmee Nissan. Have bought 12 new cars from this dealership over the years and have had them serviced there as well. After my last service v was Kissimmee Nissan. Have bought 12 new cars from this dealership over the years and have had them serviced there as well. After my last service visit on 5/1/21 I will never set foot back in the dealership. First of all - couldn't get a standard oil change - had to get synthetic - Nissan requirement, which it isn't - it is suggested, and it even gives the regular oil weight that can be used. Funny thing is, that while I was in GA for a couple of years, the Nissan dealership up there did not force me into a synthetic oil changes... they were all conventional. The service department performed the usual vehicle inspection, including checking my brake pads, and said that my brakes were fine, 7mm and 8mm. Shortly after oil change I noticed that my brakes were noisy, and that it became more of a rubbing noise. Went to a tire place, to get my brakes checked 3 weeks after the oil change, and my rear brakes and rotors needed replacing. My so called good brakes were rubbing metal on metal. I would always recommend Universal Nissan for sales and/or service because they used to be the best. No longer. Mr. Nero, you have lost a long time customer! More

Fantatic,excellent, fast.good job,customer service,honesty cortex organization, respect 👏orientation,orden,good price, good car,l like the vehicle difference size in vehicle. service,honesty cortex organization, respect 👏orientation,orden,good price, good car,l like the vehicle difference size in vehicle. More

I own 6 cars and have been using Universal Nissan's service for 5 years. Good professionals and always willing to help me. Thank you very much service for 5 years. Good professionals and always willing to help me. Thank you very much More

2017 Nissan Titan SL when in for oil change 05/04/2021 Saul Ruiz he did amazing job helping me. BUT THE ONLY THING IS SALE MEN KEEP BOTHER ME ASKING TRADE IN . I JUST WANT TO LEAVE ME ALONE RELAX WHILE Saul Ruiz he did amazing job helping me. BUT THE ONLY THING IS SALE MEN KEEP BOTHER ME ASKING TRADE IN . I JUST WANT TO LEAVE ME ALONE RELAX WHILE I`M WAITNG FOR MY OIL CHANGE. THANKS! More

All of the personnel are courteous and are attentive to your request. They listen and ask further questions to ensure the understand what you need them to accomplish. your request. They listen and ask further questions to ensure the understand what you need them to accomplish. More

I would definitely recommend this dealership to my friends. Every time I go there the service is exceptional, super fast!. Ask for Janlique or Sam if you want to purchase a car. friends. Every time I go there the service is exceptional, super fast!. Ask for Janlique or Sam if you want to purchase a car. More

I love bringing my two Nissan vehicles to Universal Nissan. The service is always top-notch, the service advisors are always friendly and professional. My overall experience is quite satisfactory. Nissan. The service is always top-notch, the service advisors are always friendly and professional. My overall experience is quite satisfactory. More

Great service. Saul was very helpful and attentive. I waited longer than expected but all the staff made me feel welcome and the facility makes it easy to either work there, eat or just watch the news. waited longer than expected but all the staff made me feel welcome and the facility makes it easy to either work there, eat or just watch the news. More

Nissan always has the best customer service. The service rep stated that he called me to say my car was ready. I did not receive any calls rep stated that he called me to say my car was ready. I did not receive any calls More