Universal Nissan - Service Center

"Always Excellent Service" I brought my 2012 Rogue in for routine services as usual that day. As always I'm greeted with a warm friendly smile as well as a willingness to assist I brought my 2012 Rogue in for routine services as usual that day. As always I'm greeted with a warm friendly smile as well as a willingness to assist my needs and concerns by Francisco in Service Dept.. While waiting for my car to be service Jonathan V. (Sales Dept.) walked over to say hello. Jonathan V. took care of a dear friend last year with her new car purchase (I was there during the process). I wasn't there to purchase a car that day, However, I already decided that my next car would be a BMW (USED) from CarMax. I previously owned and purchased several cars with them in the past. Several moments later after saying hello Jonathan ask , If I'm ready to trade in my Rogue.. I said No, I'm going to get a BMW soon and I'm not interest in any other car. AND he replied, I Got Something BETTER than a BMW.. Then he ask me: What color do you like? I replied. Silver. He said, I will be right back and you're going to love this. It only took him a few second to introduce me to "The 2016 Maxima".. First let me just say: I never, ever, ever been attracted to nor drawn to a Maxima, until now!! The 2016 Maxima is beautiful in every aspect of it's inner/outer designs and technology . As for as the driving aspect of this car is incredibly fast, smooth, sporty (for it's size), and while the turn by turn ratio/steering hugs the road with much love and safety.. I knew I would purchase this car the moment I sat behide the wheel. Jonathan was absolutely Right!! The 2016 Maxima is Better than a BMW.. Thank you for a Beautiful car and a Beautiful Experience at Universal Nissan of Orlando.. More

Fast, easy & excellent I leased an Altima in 2014 and was interested in exchanging my lease to purchase something bigger. I went in for an oil change and left with a 2015 Ro I leased an Altima in 2014 and was interested in exchanging my lease to purchase something bigger. I went in for an oil change and left with a 2015 Rogue :-)! The service was amazing, especially with a 10 month old with me the whole time. Alberto was able to get me a great deal and work with what we were looking for! I would def. recommend a Nissan to anyone- especially coming from universal Nissan! More

Awesome job Just picked up our 2014 Nissan from some warranty work.Paul the service manager was so helpful and friendly. Hector was very professional, and friendl Just picked up our 2014 Nissan from some warranty work.Paul the service manager was so helpful and friendly. Hector was very professional, and friendly. The whole service department was excellent. Drove home our Nissan with a big Smile !!!! More

Great Experience! I went in for an oil change on my car and Chris Roman got me to buy a brand new car. He was very friendly and informative. I went in for an oil change on my car and Chris Roman got me to buy a brand new car. He was very friendly and informative. More

Service Outrageous My husband brought my car in for the low tire pressure when the weather dropped down. Mechanic put regular air in my Nissan Altima. I know how to pu My husband brought my car in for the low tire pressure when the weather dropped down. Mechanic put regular air in my Nissan Altima. I know how to put regular air in my tires thank you. We bring it in to get nitrogen filled. We left message to management regarding the mistake and never got a call back. Just today we went back to dealer to get an oil change and they wanted to charge us to replace the nitrogen in my tires. Unbelievable! And we were loyal customers in that dealer. More

2 HOUR OIL CHANGE I called and made an appointment for a oil change ,No up's No extras ,I arrived right on time at 1:00 and I didn't get my Nissan Titan back for 2 hou I called and made an appointment for a oil change ,No up's No extras ,I arrived right on time at 1:00 and I didn't get my Nissan Titan back for 2 hours ...2 HOURS ... An oil change is 15 minutes , What took Sooo Looong ??? I was hour and 15 minutes late getting back to Work , Not Good ... More

This was a wonderful experience ,everyone was very friendly. I will buy my next car at universal Nissan. I and my husband have brought cars there, and we will not go anywhere else our sales ag friendly. I will buy my next car at universal Nissan. I and my husband have brought cars there, and we will not go anywhere else our sales agent CJ. was so nice and universal work with us The whole experience was great !! More

I gave the ratings I did because the person that look after me was very helpful. It was raining and came with an umbrella to get me. while waiting he bought me coffee and water, and he was very friendly. after me was very helpful. It was raining and came with an umbrella to get me. while waiting he bought me coffee and water, and he was very friendly. he has a great customer service personality. I was very pleased More

I would like to express my sincere appreciation to the great team of people at Universal Nissan Orlando Florida. I reside in Michigan and everything was done over the phone. I was so impressed with the great team of people at Universal Nissan Orlando Florida. I reside in Michigan and everything was done over the phone. I was so impressed with the friendliness and experience of Universal Nissan's staff and I give them a Rating of an A+. Thank you Eduardo & Dahlia for making the vehicle transport to Michigan a big success. I will buy all my vehicles from Universal Nissan and I will definitely will tell other what a great place to shop for a new or used vehicle. Thank you so very much and I couldn't be more happier with my new 370z. Thanks again Eduardo & dahlia John B. Tonack www.universal-nissan.com/index.hhtm More