Universal Nissan - Service Center

Visited this location looking for a used car and will definitely return when making a purchase. The sales guy Will Morris answered all our questions and was ver polite. He seemed very knowledgeable and h definitely return when making a purchase. The sales guy Will Morris answered all our questions and was ver polite. He seemed very knowledgeable and had patience knowing that we weren’t ready to purchase, he still showed us a couple used cars. More

Googled the nearest Nissan and got this location and so glad I did. Was greeted by Will Morris and he gave me all the information I needed. Very courteous and was kind enough to offer me a test drive. Seem glad I did. Was greeted by Will Morris and he gave me all the information I needed. Very courteous and was kind enough to offer me a test drive. Seems like he's an asset to Nissan. Dealership overall seems very good. More

Transmission is damaged in a little over two years Customer service is great, salespersons are great too. However, Nissan is the worse brand if car you can have. They seem to be affordable but in the Customer service is great, salespersons are great too. However, Nissan is the worse brand if car you can have. They seem to be affordable but in the long run, they are deffective and mal funcioning right after the warranty ends. It happened to me with a 2009 Altima, wich I had spent thousands of dollars in repairs (rack and pinion-$500+, start switch-$970, muffler system, about $1500, but was covered by the recall, and the paint was horrible too! They convinced me to trade it in for a Sentra, and I did once I almost had it paid off because I was tired of wasting money fixing it. The Sentra, which I bought brand new at the end of 2016, the check engine icon turned on right after 51,000 miles, and the warranty is 50 000 miles. The transmission is failing now and it needs to be replaced, with a cost of over $4,000, a sensor that costs almost $900 to repair, and another hundred and something to reprogram. The car is not even 3 years old, and of course, I still owe it! The dealer technician said it is not their fault I did not purchased an extended warranty. And I believe it is disgraceful that I purchased a car that I can't even rely on and that right after the warranty millaged was exceded, all this happens! That being said, I assure you I will never purchase a nissan ever again due to the high degree of dissapointment this company has caused me. And if you want to do yourself a favor, get a Toyota or a car that is reliable, never purchase a Nissan! More

Horrible management The services were awesome 👏🏼 By service advisor , but the manager Becca is not educated or worse doesn’t know how to be a manager needs some trainin The services were awesome 👏🏼 By service advisor , but the manager Becca is not educated or worse doesn’t know how to be a manager needs some training, I’m from Miami came for vacation and has to do some stuff to my car I saw this women treating very nasty so one of the employees one thing I know is that everyone needs respect no matter in what position you are this women is something else , I would never ever go back there I don’t want to see that again in my life broke my heart . Poor guy. I know for sure that my review will not affect her since she’s in a high position but I least I can throw this there !... More

Poor customer services Unfortunately I did not receive the service under a national tire warranty purchased when I bought the car because according to Universal Nissan they Unfortunately I did not receive the service under a national tire warranty purchased when I bought the car because according to Universal Nissan they have their own services protection. This car dealer is 5 minutes from my house and since I was not given the free service that corresponds under the warranty I had to travel 20 miles to the next Reed Nissan to fulfill the warranty. More

Polina Thank you sterling for taking your time to help find the car that I want. I was very difficult because I want to pay less and I wanted my car to have Thank you sterling for taking your time to help find the car that I want. I was very difficult because I want to pay less and I wanted my car to have everything. You took your time to show me all the features and how to purchase a vehicle. I truly love my car. More

This experience was awesome Sam Sahman Sam Saman helped us a lot and took his time with us to understand how everything should go and such a great job and the staff at issan was so friendly Sam Saman helped us a lot and took his time with us to understand how everything should go and such a great job and the staff at issan was so friendly and me and my husband are so happy with the turn out thank you so much we had a awesome great experience with Nissan and samSahman thank you so much for everything that you all did for us 👍👍👍👍all thumps up from us Christina and Richard beck😎😎😎😎😎😎 I just love my Nissan Rogue sport??????💙??Thank you alll More

Experience was awesome Sam Sahman was very helpful and he care and took his time on making sure that all our questions were were ok and that everything has workout on gettin Sam Sahman was very helpful and he care and took his time on making sure that all our questions were were ok and that everything has workout on getting this car that we were so happy on getting worked with us and some of the team members as well the service from Sam was awesome service attitude was great he went out of his way ti fight to make sure that we found that dream car we just our new Nissan Rogue sport so comfortable and affordable Sam was so friendly and wanted to now what we could afford and to make sure we were ok we just wanna say. Thank you to Sam sahman for his Help an taking the time to help us make the right choice and I give Nissan a 👍🏿Thumps up for helping us out he took his time. To help this was my car from Nissan Rogue sport from Nissan I will tell everyone about Nissan because it was very helpful service help very clean place out going teamwork work with us I’m glad to do this review because Nissan cares about there customers care service and they give there 100% percent to there customers and gives them the help we needed and our questions were asked and Sam showed us so many colors and cars it was hard but we found the right color car charcoal grey was the color that I fell in love with car as soon as. I saw that Rogue sport it was it😬😬😬😬😬😬😬we are so happy with the car I want to thank you Sam for everything thanks for all the help and effort you get a 100% percent from users also thank you to all who helped us out on asking our questions and concerns know# this was teamwork thanks for everything Sam it was an awesome great experience that was great and out going and helpful😎😎😎😎😎😎this was service with a smile😄😄😄😄thanks so much More