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Universal Mitsubishi
Sherman Oaks, CA
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,024 reviews
September 21, 2024
Very helpful detailed sales person to speak and negotiate with purchase. Highly recommended. The best with purchase. Highly recommended. The best More
by ALJUCASTILLO
Verified CustomerEmployees Worked With
September 14, 2024
Paul and the entire dealership were very friendly and helpful. I was very pleased at at how fast and easy my experience was and I will definitely bring my Mirage back in the future for any needed repairs helpful. I was very pleased at at how fast and easy my experience was and I will definitely bring my Mirage back in the future for any needed repairs. More
by nick runge
September 13, 2024
Brought my 2002 Mitsubishi Mirage because there was a problem with my idle air valve / control. My car would just shake and stop whenever i was stopped at a traffic light. I couldn't even pass a smog che problem with my idle air valve / control. My car would just shake and stop whenever i was stopped at a traffic light. I couldn't even pass a smog check to register with the DMV. Local car mechanic said they couldn't fix it as the car was too old. Some Mitsubishi dealerships i called suggested this place as they are experts in older cars. They were able to make it work without even changing the part. More
by Riz Haq
Employees Worked With
Other Employees :
Paul & Armen were very helpful!
September 10, 2024
An expensive service, but the car continues strong after a decade...thank you Universal Mitsubishi a decade...thank you Universal Mitsubishi More
by fooran
Employees Worked With
September 10, 2024
The entire experience at Universal Mitsubishi was wonderful. Saul was friendly, professional, and answered all our questions. Tiki was great on the financial side of the transaction. wonderful. Saul was friendly, professional, and answered all our questions. Tiki was great on the financial side of the transaction. More
by JSHARTSHORNE
September 09, 2024
Paul and his team were great services in and out I. A timely manner very courteous A timely manner very courteous More
by WANDAGANAN11
Employees Worked With
September 08, 2024
Always great service and the car is fixed on time. I would recommend this dealership I would recommend this dealership More
by KLZAHNOW
September 04, 2024
Had a gr8 experience at UM dealer. Saul was nice, knowledgeable, attentive & professional. Gracias 4 this deal. I'll recommend Saul & UM dealers 2 family & friends. Gr8 JOB!!!!!!!! Saul was nice, knowledgeable, attentive & professional. Gracias 4 this deal. I'll recommend Saul & UM dealers 2 family & friends. Gr8 JOB!!!!!!!! More
by VMPVIOLANTE
Employees Worked With
September 04, 2024
Overall, my experience was good. I have one complaint in that I requested some information after I bought the car via a phone call with the sales rep and she did not get back to me w I have one complaint in that I requested some information after I bought the car via a phone call with the sales rep and she did not get back to me which was very disappointing. The finance guy and the gentleman who helped me with the car were excellent as it was an electric car. There was a couple of things I did not understand so I called and was told they would call me back.she didn’t. I just wanted some explanations, but it never came. That clouded my overall experience in the end, I am happy with the car. More
by ggwhca
Employees Worked With
