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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,999 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,999 reviews

August 04, 2024

Back again for some minor problems. Once again, Paul was there to make sure things were taken care of. They’re great. More

by 01fighter.bleeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Got the best deal, will recommend to my friends and family! One Happy customer here. More

by Irene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

It was a very fast repair and great persons to deal with costumers , great job done . More

by GSANSIVAR1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

The best amazing managers and Seller person very helpful I recommend this dealer one of the best !!!! More

by GIOLUC9317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Fast, efficient, transparent with repair issue areas needing to be addressed. Courteous interaction with the evaluation. More

by SHAWNKLACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Service Department is all about money. The touch screen function of my infortainment failed and the advise was to replae the whole unit. More

by DRYWATER903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiki N
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

It was quick and easy. I like the service department and feel they do a good job. More

by jared29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Paul was very thorough and explained in detail what my car needed. Thank you very much! More

by nancyjgarcia95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Good people, very attentive. Efficient and polite. Great car and experience. Thanks Stuart and Sylvia More

by sbarnett4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Amazing customer service. Paul always goes above and beyond when I bring my car for service. Highly satisfied and recommend. More

by LESYA998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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