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Universal Mitsubishi
Sherman Oaks, CA
2,266 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,266 reviews
Verified Customer
September 09, 2026
This was my first time going to Mitsubishi Universal, and the team made the onboarding, service consultation and payment smooth and easy. Armen and his team were knowledgeable and professional. the team made the onboarding, service consultation and payment smooth and easy. Armen and his team were knowledgeable and professional. More
by cmorisako02
Employees Worked With
September 06, 2026
Excellent and great Service as usual. Thank you Paul and Mitsubishi Team for your service. Thank you Paul and Mitsubishi Team for your service. More
by Anthony
September 06, 2026
Very accomodating. Efficient and kind. He takes time in understanding the needs of the customer. Efficient and kind. He takes time in understanding the needs of the customer. More
by MARLYN_LANUZA
September 06, 2026
Awesome customer service! Techs work fast and always do a great job. Paul and Arman are always hospitable and straight forward. Techs work fast and always do a great job. Paul and Arman are always hospitable and straight forward. More
by FROY47
September 05, 2026
Convenient location. Professional and polite staff. My car was serviced faster than I expected. Thanks. Professional and polite staff. My car was serviced faster than I expected. Thanks. More
by Mark
September 04, 2026
The customer service was great and the time in there was wonderful Zac got me in a car and a nice one to thank you guys so much for the great hospitality wonderful Zac got me in a car and a nice one to thank you guys so much for the great hospitality More
by VALARIECARTER16
September 03, 2026
Excellent staff . Fast and efficient team, specially Paul Tokatyan who is knowledgeable and very accommodating! I've been his customer for 15 years and I'm so grateful Fast and efficient team, specially Paul Tokatyan who is knowledgeable and very accommodating! I've been his customer for 15 years and I'm so grateful! More
by ABRAHAM_NERONA
September 02, 2026
Excellent service, customer service, and overall experience. Paul and his team are thorough, honest, and fair. Highly recommend. experience. Paul and his team are thorough, honest, and fair. Highly recommend. More
by ALEX.JONES91
Employees Worked With
August 30, 2026
Armen was very helpful, professional, and friendly throughout the entire process. I really appreciate the excellent communication and customer service. throughout the entire process. I really appreciate the excellent communication and customer service. More
by DN220479KNM
