Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Mitsubishi
Sherman Oaks, CA
1,999 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,999 reviews
August 21, 2024
Paul the manager is owe some. Thanks for him. He is very helpful. For sure I will recommend this place Thanks for him. He is very helpful. For sure I will recommend this place More
by LILMATTY09
Verified CustomerEmployees Worked With
August 19, 2024
Great Service and they were very transparent about the repair and services being done with my car which I can appreciate. repair and services being done with my car which I can appreciate. More
by Fernialva
Employees Worked With
August 19, 2024
Paul from Service Department was very helpful, polite, knowledgeable and friendly. He thoroughly explained to me what the service included and what was done. knowledgeable and friendly. He thoroughly explained to me what the service included and what was done. More
by 09DOM13
Employees Worked With
August 16, 2024
We returned to the car lot 3 times because of Saul and the team there. The service was generous and the cars were priced just right. the team there. The service was generous and the cars were priced just right. More
by MONIQUERIDGEWILLIAMS
August 14, 2024
Very fast very smart and quick . Armen is the perfect guy for service department.Im very satisfied from him Armen is the perfect guy for service department.Im very satisfied from him More
by Artsbodyshop
Employees Worked With
August 13, 2024
Amazing Experience ! Hands down! The customer service was smooth and comfortable throughout the processes. The patience and no pressure were fundamental. Hands down! The customer service was smooth and comfortable throughout the processes. The patience and no pressure were fundamental. More
by Mauricio Amado
Employees Worked With
August 13, 2024
Tiki, Zakk and Bobby are all friendly and accommodating . Were happy and satisfied Mitsubishi customers . We also refer our friends to visit Mitsubishi dealership Vannuys branch. We give them 5 stars and high Were happy and satisfied Mitsubishi customers . We also refer our friends to visit Mitsubishi dealership Vannuys branch. We give them 5 stars and highly recommended! More
by CATHYLUCENA226
August 12, 2024
Armen and the team always provide outstanding customer service. I trust his recommendations for the services that I need to keep my car in top shape. A person of integrity. service. I trust his recommendations for the services that I need to keep my car in top shape. A person of integrity. More
by bmoniqueb
August 12, 2024
Paul was thorough and honest. I felt comfortable bringing my mitsubishi to him. Thank you! I felt comfortable bringing my mitsubishi to him. Thank you! More
by tsnoteliot13
Employees Worked With
August 11, 2024
I've been taking my Mitsubishi here for more than 10 years. They always do a great job with the car. years. They always do a great job with the car. More
by wfinlay
