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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,999 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,999 reviews

August 21, 2024

Paul the manager is owe some. Thanks for him. He is very helpful. For sure I will recommend this place More

by LILMATTY09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Great Service and they were very transparent about the repair and services being done with my car which I can appreciate. More

by Fernialva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Paul from Service Department was very helpful, polite, knowledgeable and friendly. He thoroughly explained to me what the service included and what was done. More

by 09DOM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

We returned to the car lot 3 times because of Saul and the team there. The service was generous and the cars were priced just right. More

by MONIQUERIDGEWILLIAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Very fast very smart and quick . Armen is the perfect guy for service department.Im very satisfied from him More

by Artsbodyshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Amazing Experience ! Hands down! The customer service was smooth and comfortable throughout the processes. The patience and no pressure were fundamental. More

by Mauricio Amado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Tiki, Zakk and Bobby are all friendly and accommodating . Were happy and satisfied Mitsubishi customers . We also refer our friends to visit Mitsubishi dealership Vannuys branch. We give them 5 stars and high More

by CATHYLUCENA226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Armen and the team always provide outstanding customer service. I trust his recommendations for the services that I need to keep my car in top shape. A person of integrity. More

by bmoniqueb
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service
August 12, 2024

Paul was thorough and honest. I felt comfortable bringing my mitsubishi to him. Thank you! More

by tsnoteliot13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

I've been taking my Mitsubishi here for more than 10 years. They always do a great job with the car. More

by wfinlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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