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Universal Mitsubishi
Sherman Oaks, CA
2,061 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,061 reviews
November 14, 2022
Fast and friendly service. Was able to help me out in a timely manner and the service staff is very friendly Was able to help me out in a timely manner and the service staff is very friendly More
by MIRELLA Arevalo
Verified Customer
November 13, 2022
Paul is amazing! I truly appreciate all he did for me. Thank you, thank you, thank you! I truly appreciate all he did for me. Thank you, thank you, thank you! More
by ANFRANCO007
Employees Worked With
November 11, 2022
Great service. Armen always goes above and beyond with great customer service. I would recommend taking your car there to get serviced. Armen always goes above and beyond with great customer service. I would recommend taking your car there to get serviced. More
by Francis.aria7
Employees Worked With
November 11, 2022
Came in for major service - was in and out in a very timely manner - work was done professionally - as always. Armen and the team ALWAYS Deliver timely manner - work was done professionally - as always. Armen and the team ALWAYS Deliver More
by rob.austin
Employees Worked With
November 08, 2022
Good customer service from Paul . Helped tried to lower my cost for repair . Appreciate so much Helped tried to lower my cost for repair . Appreciate so much More
by CYRILSKI
Employees Worked With
November 07, 2022
Found the solution to a vexing problem of overheating in my mighty max pick up. my mighty max pick up. More
by PAUL MORRISON
November 07, 2022
Paul was an all-star he was patient and careful about explaining as much as was necessary and whenever I had a question he would answer it he was very courteous and polite and friendly overall the great explaining as much as was necessary and whenever I had a question he would answer it he was very courteous and polite and friendly overall the great experience. I would like to return here whenever possible and I wish that Mitsubishi would import more cars especially electric cars so that Mitsubishi can become a popular brand again. More
by CARLOS.AGUILAR
Employees Worked With
November 06, 2022
Overall great customer service. Everyone was very professional my sales person Ivan was fantastic. I also had the pleasure of dealing with him Everyone was very professional my sales person Ivan was fantastic. I also had the pleasure of dealing with him More
by SAMER_ALCHAMAS
Employees Worked With
Other Employees :
Patrick Carroll
November 05, 2022
Excellent service and very professional staff. Always very helpful in giving me good advice. I appreciate them and will be back. Always very helpful in giving me good advice. I appreciate them and will be back. More
by CGARNICA
Employees Worked With
November 05, 2022
Very organized and quick to assist. The service was efficient and precise. Would definitely recommend. The service was efficient and precise. Would definitely recommend. More
by EXCUSEME47
