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Universal Mitsubishi
Sherman Oaks, CA
2,058 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,058 reviews
December 14, 2022
I bought the car 2 months ago. All issues that I e had have been resolved in a professional and timely manner. All issues that I e had have been resolved in a professional and timely manner. More
by GABE9
Verified Customer
December 10, 2022
I had the pleasure of working with Paul in service and he was great. He helped me out prioritizing my fix and helped me with the best cost options. We all know dealers are more expensive than an independent was great. He helped me out prioritizing my fix and helped me with the best cost options. We all know dealers are more expensive than an independent shop, but I am at ease that if something goes wrong, Paul will work with me. More
by Peter
Employees Worked With
December 09, 2022
Professional staff. Got my Mighty Max back on the road. No easy task, truck has 400,000 miles on it. Got my Mighty Max back on the road. No easy task, truck has 400,000 miles on it. More
by PAUL MORRISON
December 05, 2022
Service was excellent! Same day service and all done in under 3 hours. Will definitely come back. Same day service and all done in under 3 hours. Will definitely come back. More
by CGROD2
Employees Worked With
December 04, 2022
Great awesome team. From sales to the service department. Paul and Armen from the service department will help you with all your needs and answers all your questions. Th From sales to the service department. Paul and Armen from the service department will help you with all your needs and answers all your questions. They know how to treat to customers and they are always friendly and happy all the time. I have bought to two mitsubishi outlanders and always happy my vehicle are running like brand new. Thanks again More
by RINCONMANNY
December 03, 2022
Paul and Armen are excellent service oriented team. They seriously take pride in helping customers and build loyal customer base. Great job. They seriously take pride in helping customers and build loyal customer base. Great job. More
by BALARMUKESH
December 03, 2022
Paul is the best ! Thank you for everything you do for our vehicles. You always go above and beyond. Thank you for everything you do for our vehicles. You always go above and beyond. More
by Futureautoservice
Employees Worked With
December 03, 2022
Excellent service. It all starts with Paul at the front. He's always knowledgeable and extremely professional. I trust them and their work. It all starts with Paul at the front. He's always knowledgeable and extremely professional. I trust them and their work. More
by Robert T
Employees Worked With
December 02, 2022
Service manager Paul was friendly and professional. Work was done within time limit he promised. Would use your company again. Work was done within time limit he promised. Would use your company again. More
by jacknaiditch
Employees Worked With
November 24, 2022
Great customer service and Paul was so helpful in helping me getting my car fixed. He helped me with a great deal ! I am definitely going to be coming back me getting my car fixed. He helped me with a great deal ! I am definitely going to be coming back More
by GALYY17
Employees Worked With
