Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Mitsubishi
Sherman Oaks, CA
2,058 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,058 reviews
January 24, 2023
Ivan was amazing. He helped me purchase my very first car with little to no issues. The dealership was very clean, and the woman who helped me sign, Tiki, was also rea He helped me purchase my very first car with little to no issues. The dealership was very clean, and the woman who helped me sign, Tiki, was also really helpful. I recommend this dealership for first time buyers and especially for women. I felt comfortable and they didn’t try to up sell me. They gave me a great deal after we discussed what I could afford. Thank you Universal Mitsubishi! More
by ELLISTH94
Verified Customer
January 23, 2023
They were courteous and the most service oriented car service dept I have ever been to. service dept I have ever been to. More
by GIFFORdHWA
Employees Worked With
January 23, 2023
Rápidos, eficientes, amables, excelentes, cordiales,atentos, responsables, cumplidos, disponibles y organizados al recibo y entrega del vehículo cordiales,atentos, responsables, cumplidos, disponibles y organizados al recibo y entrega del vehículo More
by PATRICIA
January 23, 2023
Armen and Saul were very friendly and helpful. . My oil change was done pretty quick .. . My oil change was done pretty quick .. More
by morajvero
Employees Worked With
January 23, 2023
👍👍👍👍👍👍👍👍👍👍🤜💯💯💯💯💯💯 great service 👍 😇😇😇 looking forward to my.next service thank to all staff and God bless 😇😇😇 looking forward to my.next service thank to all staff and God bless More
by wllmmorrison2018
January 20, 2023
Paul in services was super helpful, knowledgeable and transparent in replacing my stolen catalytic converter. transparent in replacing my stolen catalytic converter. More
by KarHi
January 18, 2023
Paul and his team were amazing. Paul was so helpful the very minute he found out my car’s transmission broke down. Paul went over and beyond in helping me get my transmission replac Paul was so helpful the very minute he found out my car’s transmission broke down. Paul went over and beyond in helping me get my transmission replaced. He also made sure that my car is in tip top condition before he releases the car to me. Job well done to Paul and his team !!! More
by Lulu_antonio
Employees Worked With
January 16, 2023
Arman was very nice to me He explained everything that was going on with my car. was going on with my car. More
by RAIDERS6933
January 16, 2023
Underrated, friendly staff, on time, understanding, honest, experienced, helpful, knowledgeable, fast, reliable work, professional service, honest, experienced, helpful, knowledgeable, fast, reliable work, professional service, More
by ADRIANACUBILLO2022
Employees Worked With
January 16, 2023
Great customer service. Always check any possible issue of my cars. This is the only dealer that I trust to fix my cars. Always check any possible issue of my cars. This is the only dealer that I trust to fix my cars. More
by OSCAR.ENRIQUEZ.JR
