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Universal Mitsubishi
Sherman Oaks, CA
1,998 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,998 reviews
October 15, 2024
Best service. They did help me out with oil change. The guy who helped me out his name is Armen was very professional They did help me out with oil change. The guy who helped me out his name is Armen was very professional More
by ARMANARTEEN84
Verified CustomerEmployees Worked With
October 13, 2024
Great service! Very helpful, answer all of my questions! Knowledgeable! Paul went over all of the details! Very helpful, answer all of my questions! Knowledgeable! Paul went over all of the details! More
by NEIFYHOMES
Employees Worked With
October 11, 2024
Armen is such a nice guy. Very accommodating. The place was small but tidy. It won’t break your bank with service they offer. Very accommodating. The place was small but tidy. It won’t break your bank with service they offer. More
by TECKID189
October 08, 2024
Paul and the whole team were excellent with the service provided got everything done on the same day. provided got everything done on the same day. More
by randyespinosa
October 07, 2024
Paul and the team provide the best, friendliest and most thorough service. I’m truly grateful and appreciative. 🙏🏽😀 thorough service. I’m truly grateful and appreciative. 🙏🏽😀 More
by ALANMARCOGARCIA
October 05, 2024
Reza and Tiki were very helpful and professional. It was pleasant to buy this car from this team It was pleasant to buy this car from this team More
by HUULAM903
Employees Worked With
October 02, 2024
Very welcoming and helpful staff. They were patient and honest about vehicles warranty etc. They did not try to upsale or add on They were patient and honest about vehicles warranty etc. They did not try to upsale or add on More
by KCOSTILLA
September 30, 2024
Prompt, communicative and responsive service department. I was able to work a little at a table while waiting for my car to be serviced. I would go back to service my Mitsubishi PHEV! I was able to work a little at a table while waiting for my car to be serviced. I would go back to service my Mitsubishi PHEV! More
by paul.glenney
Employees Worked With
Paul Ermin (sp?)
September 30, 2024
Paul and his team are top-grade and highly skilled! I have been going to these guys for years and they've earned my trust. The care and attention to detail they put into their profession really stands I have been going to these guys for years and they've earned my trust. The care and attention to detail they put into their profession really stands above the rest, it's conducive to a job well-done, and as a customer it is highly appreciated. They are friendly, knowledgeable and very efficient. Always a pleasure to visit them for all my vehicle maintenance needs. More
by pixielady
Employees Worked With
September 28, 2024
Friendly, close-knit team! High-level specialists! Very pleasant and attentive managers and staff! Service at a high technical and professional level! I was very pleased! High-level specialists! Very pleasant and attentive managers and staff! Service at a high technical and professional level! I was very pleased! More
by DMYTROKIYASHKO
