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Universal Mitsubishi
Sherman Oaks, CA
2,057 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,057 reviews
June 20, 2023
Every time I have to take the car for service there’s always time for me to take it always time for me to take it More
by SEESO1707
Verified Customer
June 18, 2023
Paul in service was very polite, provided update status. I felt he was honest. Transaction and repairs went smoothly. I felt he was honest. Transaction and repairs went smoothly. More
by PHILLIPJEE
Employees Worked With
June 17, 2023
I went to this dealership for repairing of endeavor model. The repair cost was high and expensive. model. The repair cost was high and expensive. More
by H
June 12, 2023
Armenian and his Team are very prompt and friendly. They got the job done ahead of time and below budget…! They got the job done ahead of time and below budget…! More
by Bob Oh
Employees Worked With
June 12, 2023
Good service Paul was good and responsible Service was good. Fir sure ok that’s it good. Fir sure ok that’s it More
by QDJOHNS
June 12, 2023
My Outlander wasn't running right, so I came in on a Saturday morning, no appointment, and got taken care of in a few hours. Armen provided me with the VIP service I've come to expect from this place. I Saturday morning, no appointment, and got taken care of in a few hours. Armen provided me with the VIP service I've come to expect from this place. I had to have my car back by a certain time and they finished the work even earlier than expected. I'm happy. More
by htinla
June 10, 2023
Zaak was great. Very friendly and encouraging without applying pressure. He worked to get us exactly what we were looking for and stayed with us the whole way. Every Very friendly and encouraging without applying pressure. He worked to get us exactly what we were looking for and stayed with us the whole way. Everyone was great. From the manager to the finance department to the other salesmen. Great overall experience. More
by RMARIEFOSTER
June 09, 2023
Wonderful Services always looking forward to my next car check and bring me an in for its maintenance I thank you very much everybody at the Mitsubishi of Van Nuys and staff check and bring me an in for its maintenance I thank you very much everybody at the Mitsubishi of Van Nuys and staff More
by wllmmorrison2018
